Spa Operations Manager - Growth, Commission & Elite Service

Bloomfield Wax and Skin Care Center; Bloomfield (NJ); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

Competitive compensation

Commission opportunities

Employee discounts

Zusammenfassung

Bloomfield Wax and Skin Care Center is seeking an experienced Spa Manager to oversee the daily operation of the spa, maximize profits, and ensure exceptional customer service. You will lead the team to operate with peak efficiency through coordination, communication, and cooperation, while maintaining a serene, spotless environment.

The ideal candidate has 3+ years of spa management experience, knowledge of spa treatments, and proficiency with Meevo software.

Qualifikationen

• 3+ years of spa management experience.
• Knowledge of professional spa treatment and services.
• Proven leadership training and strong work ethic.
• Excellent customer service skills.
• Efficient, well-organized and able to multitask.
• Motivated, enthusiastic, and able to motivate others.
• Good troubleshooting and problem-solving abilities.
• Excellent communication skills.
• Proficient with Meevo spa software.
• Maintain a professional appearance at all times.

Aufgaben

• As Spa Manager, direct and organize spa operations to maximize profits via superb service.
• Lead staff to peak efficiency through coordination, communication, and cooperation.
• Responsible for daily operations across defined areas.
• Create marketing strategies to maximize revenue and profits.
• Perform data analysis to drive business decisions.
• Plan and direct to meet daily operational needs.
• Track staff schedules to optimize capacity, revenue, and profits.
• Maintain cleanliness and a soothing ambiance.
• Manage inventory effectively.
• Ensure high client satisfaction and resolve complaints.
• Hire, train, supervise, develop, and mentor staff per policies.
• Motivate and empower the team to high standards.
• Keep employees current on licensure and certifications.
• Stay updated on spa trends and incorporate into menus, promos, and marketing.
• Demonstrate professional behavior to staff and guests.
• Provide feedback in a professional manner.

Kenntnisse

Spa management

Spa treatments knowledge

Leadership training

Customer service

Multitasking

Motivated & Enthusiastic

Troubleshooting

Communication

Meevo software

Professional appearance

Tools

Meevo software

Jobbeschreibung

Bloomfield Wax and Skin Care Center is seeking an experienced Spa Manager to oversee the daily operation of the spa, maximize profits, and ensure exceptional customer service. You will lead the team to operate with peak efficiency through coordination, communication, and cooperation, while maintaining a serene, spotless environment.

The ideal candidate has 3+ years of spa management experience, knowledge of spa treatments, and proficiency with Meevo software.