Spa Operations & Guest Experience Lead

Hand & Stone Franchise Corp; Charlottesville (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hourly wage plus commissions

Professional work environment

Employee rewards program

Job summary

A leading wellness franchise is seeking a Spa Assistant Manager in Charlottesville, Virginia. The ideal candidate must have a passion for sales and customer service, along with administrative and organizational skills. Responsibilities include managing schedules, promoting spa services, and ensuring a high-quality guest experience. The position offers competitive pay with commissions and bonuses. This is an excellent opportunity for career growth within a supportive team environment.

Qualifications

• Minimum 1-2 years of sales/customer service experience, preferably in a luxury hotel or spa environment.
• Energetic personality with a passion for sales and wellness.

Responsibilities

• Promote the health and wellness benefits of spa services.
• Handle administrative tasks including payroll, scheduling, inventory, and reporting.
• Work flexible hours including days, evenings, weekends, and holidays.

Skills

Sales experience

Organizational skills

Customer service

Ability to work flexible schedule

Job description

A leading wellness franchise is seeking a Spa Assistant Manager in Charlottesville, Virginia. The ideal candidate must have a passion for sales and customer service, along with administrative and organizational skills. Responsibilities include managing schedules, promoting spa services, and ensuring a high-quality guest experience. The position offers competitive pay with commissions and bonuses. This is an excellent opportunity for career growth within a supportive team environment.