Spa - Massage Therapist, (PT)

Pacific Hospitality Group; Huntington Beach (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

Pacific Hospitality Group in Huntington Beach, CA is seeking a licensed Massage Therapist to provide professional massage and body treatments in line with spa protocols and guest needs.

Deliver exceptional service, tailor experiences, promote spa services and retail, and maintain a pristine treatment room in full compliance with safety and sanitation standards. CPR certification is a plus; weekend/holiday availability preferred.

Qualifications

• Licensure as Massage Therapist (state/county/city).
• 3-5 years of spa or luxury hospitality massage experience preferred.
• Familiarity with spa software and scheduling systems.

Responsibilities

• Provide professional massage and body treatments in accordance with spa protocols and guest needs.
• Deliver exceptional service by listening attentively and tailoring each experience to guest preferences.
• Promote and upsell spa services, treatments, and retail products to enhance guest satisfaction and drive revenue.
• Maintain a clean, organized, and fully stocked treatment room in compliance with sanitation and safety standards.
• Accurately record guest information and treatment details in the spa's system.
• Uphold confidentiality and follow professional draping, hygiene, and bloodborne pathogen protocols.
• Manage time effectively to maintain a punctual and seamless schedule.
• Report any safety concerns, guest issues, or maintenance needs promptly to management.
• Support team members and uphold the spa's service standards at all times.

Skills

Swedish Massage

Deep Tissue

Customer Service

PPE & Sanitation

Education

Massage Therapy License

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

The hourly rate for this opportunity is $16.90 an hour.

What You Will Accomplish

• Provide professional massage and body treatments in accordance with spa protocols and guest needs.
• Deliver exceptional service by listening attentively and tailoring each experience to guest preferences.
• Promote and upsell spa services, treatments, and retail products to enhance guest satisfaction and drive revenue.
• Maintain a clean, organized, and fully stocked treatment room in compliance with sanitation and safety standards.
• Accurately record guest information and treatment details in the spa's system.
• Uphold confidentiality and follow professional draping, hygiene, and bloodborne pathogen protocols.
• Manage time effectively to maintain a punctual and seamless schedule.
• Report any safety concerns, guest issues, or maintenance needs promptly to management.
• Support team members and uphold the spa's service standards at all times.

What You Will Bring

• Commitment to providing thoughtful, personalized guest experiences that reflect our spa's high standards.
• Knowledge and practice of multiple massage modalities including Swedish and Deep Tissue.
• Ability to assess guest needs, deliver safe treatments, and follow established protocols.
• Strong communication and interpersonal skills with a warm, professional demeanor.
• Consistent punctuality, dependability, and respect for guest privacy.
• Compliance with all safety, PPE, and sanitation requirements.

Great If You Have

• Current certification or license in Massage Therapy (required by state/county/city).
• 3-5 years of massage experience in a spa, resort, or luxury hospitality setting.
• Valid CPR certification (or willingness to obtain).
• Familiarity with spa software and scheduling systems.
• Availability to work flexible hours, including weekends and holidays.

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We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.