Massage Therapist

Saratoga Hot Springs Resort; Saratoga (WY); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Employee housing

Job summary

Saratoga Hot Springs Resort in Wyoming is seeking a dedicated massage therapist to join our spa team. The role requires weekend work and varied shifts; compensation is based on experience and service commissions. You will provide 30–90 minute treatments, assess clients, and uphold professional standards.

Join a supportive team with opportunities for growth. Employee housing is available; continuous training and a positive work environment are provided.

Qualifications

• High School Diploma and Massage Therapy certification required.
• Bilingual abilities are a plus.
• Minimum 2 years of massage experience preferred.
• Excellent customer service and communication skills essential.
• Ability to lift 25–50 lbs as needed.

Responsibilities

• Provide 30–90 minute massage services by appointment.
• Greet guests and maintain professional appearance and grooming.
• Assess guest needs and contraindications before treatments.
• Adhere to draping policies and treatment protocols.
• Maintain clean, stocked treatment rooms and equipment.
• Respond to guest questions and ensure satisfaction.
• Suggest extension or follow-up sessions and wellness tips.
• Maintain confidentiality and guest privacy.
• Work collaboratively with spa team to deliver high-quality service.

Skills

Bilingual a plus

Excellent customer service

Organizational skills

Leadership

Problem-solving

Initiative

Ability to lift 25-50 lbs

Education

High School Diploma

Certification in Massage Therapy

Job description

We are looking for a massage therapist to join our spa team. Our resort operates seven days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. This is a great opportunity for a motivated individual to work alongside a great team. Must be able to work weekends. Compensation will be based on experience and correlated with service commissions.

Basic Responsibilities Of This Position Include

• Always maintain a professional appearance, adhering to departmental grooming standards, in full uniform.
• Practice professionalism in every situation with co-workers, guests, and management, treating each person with respect and integrity.
• Greet all arriving and departing guests.
• Maintain the confidentiality policy for all guests and members.
• Receive and respond to all guest concerns, comments or complaints with discretion and urgency.
• Inquire as to the guest experience and level of satisfaction with treatments and services.
• Perform 30--90-minute services and treatments to clients by appointment.
• Guide clients through service offerings and determine which services would benefit them most.
• Take a detailed client prescreen and note any health conditions or determine any client contraindications.
• Evaluate clients to determine painful or stressed areas of the body
• Follow all procedures and guidelines while administering massage therapy. I.e., adhere to draping policy, refer guests with medical problems to their physicians, adhere to time length and treatment protocols when administering treatments.
• Advise clients on stretching, strengthening or relaxation methods
• Suggest future massage appointments and regime to clients.
• Perform prep work, properly clean and restock room as required.
• Remain current with all staff certifications and licenses.
• Work individually with guests and members.
• Other duties as assigned.

Qualifications And Education Requirements

• High School Diploma
• Certification in Massage Therapy
• Bilingual a plus.

Preferred Skills

• Preferred minimum of 2 years' experience in Massage Therapy
• Proven track record of dependability and punctuality.
• Efficient time management skills are necessary.
• Ability to articulate and present oneself in a positive and professional manner.
• Maintain a safe, clean, sanitary workplace, and their personal behavior and job performance to support.
• All areas of operations pertaining spa are "Guests Ready" and maintained to a high standard of presentation.
• Excellent customer service skills.
• Exceptional organizational, leadership, problem-solving, and communication skills.
• Demonstrate a team player attitude.
• Excellent organizational skills, time management, and self-starter.
• Energetic and takes initiative, persistent in pursuing and completing tasks, strives to exceed expectations.
• Proficient in required job skills and knowledge. Intelligent in grasping and integrating new information.
• Ability to lift 25-50lbs and work in an upright standing position for long periods of time.

Additional Notes

Employee housing is available to employees or potential employees who qualify. Additional Employee Benefit information will be provided at interview.