Job Posting Title Massage Therapist - Spa (Full Time)

Terranea Resort; Rancho Palos Verdes (CA); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Flex benefits for healthcare

Employee assistance program

401(k) with company match

Paid time off

Job summary

Terranea Resort in Rancho Palos Verdes, CA is seeking an experienced massage therapist for a full-time position to deliver spa treatments per protocol and provide exceptional guest service.

You will participate in all spa training, assist guests with home-care products, and maintain sanitation and safety standards in line with CA health codes. Must hold a 500-hour massage certificate, a California Massage License, and MBLEX/NCBTMB as required.

Qualifications

• High school diploma required.
• Certificate of completion from recognized massage program (minimum of 500 hours).
• State of California Massage License.
• Passing MBLEX or NCBTMB per CA requirements.

Responsibilities

• Perform spa treatment services as outlined in spa treatment protocols.
• Demonstrate a high level of guest service.
• Participate in all spa treatment and service training programs.
• Assist guests with home care program and products.
• Communicate effectively with peers, management, line and front of the house employees.
• Be courteous to all guests and coworkers.
• Maintain sanitation and HACCP documentation per CA health codes.
• Stock and restock treatment rooms with necessary supplies.

Skills

Customer service

Communication

Guest interaction

Safety procedures

Education

High school diploma

Massage certificate 500 hours

California Massage License

MBLEX/NCBTMB exam

Tools

SPASOFT software

Job description

Overview

We are seeking an experienced massage therapist (full time) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.

Responsibilities

• Perform spa treatment services as outlined in spa treatment protocols
• Demonstrate a high level of guest service
• Participate in all spa treatment and service training programs
• Assist guests with home care program and products
• Communicate effectively with peers, management, line and front of the house employees
• Be courteous to all guests and coworkers
• Regularly attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings
• Maintain all sanitation and HACCP documentation in accordance California & DH&R health codes
• Practice effective listening (seek to understand)
• Perform related duties as required
• Perform duties in a safe manner, routinely observing all safety procedures. Report accidents and injuries in a timely manner
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Stock and restock treatment rooms with necessary supplies

Additional Duties & Responsibilities:

• Maintain the company image and vision statement.
• Make optimal use of financial resources.
• Participate in ongoing training and encourage the personal development of all associates
• To provide an exceptional guest experience

Qualifications

• Must be able to speak, comprehend, read, and write English
• Must have strong customer service skills
• Must have strong written and verbal communication skills
• Must possess ability to implement and uphold high service standards
• Must have ability to interact with all associates and resort guests
• Must have ability to perform well in stressful, high-pressure situations
• Must be able to stand or walk for long periods of time

Experience, Education, & Licensure:

• A high school diploma is required
• Certificate of completion from recognized massage program (minimum of 500 hours)
• State of California Massage License
• Passing of MBLEX or NCBTMB test, per California Massage License Requirements.

Miscellaneous Skills:

• Comprehension of SPASOFT software

Compensation:

Base Pay Start Rate: $16.90/Hr.

We offer a competitive benefit package for full-time, regular team members that includes:

• group medical, dental, vision, life, and disability benefits
• participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• employee assistance program
• We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!