SPA MASSAGE THERAPIST: PART-TIME

Graton-Resort-; Rohnert Park (CA); On-site; USD 22,000 - 32,000; Full time

Job summary

Graton Resort & Casino in California is seeking an experienced massage therapist to provide professional and therapeutic treatments to guests, promote relaxation, and support guest wellness in a resort spa setting. You will assess guests' needs, explain treatment options, and maintain pristine treatment rooms while delivering high-quality service.

The role requires CAMTC certification, excellent communication, and the ability to stand for long periods.

Qualifications

• CAMTC certification required.
• Minimum 2 years massage experience; resort spa experience preferred.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Redefine hospitality at Graton Resort & Casino while living and promoting values.
• Perform responsibilities in accordance with company standards, policies, and procedures.
• Provide exceptional guest service at all times, including in locker room and surrounding areas.
• Perform massage and body treatments according to department standards.
• Maintain knowledge of massage products and actively promote and sell them.
• Keep treatment rooms clean and organized.
• Communicate service steps to guests during treatments.
• Ensure information provided about treatment type is accurate.
• Complete all required training courses as specified by management.
• Complete opening and closing duties per department processes.
• Restock spa products in treatment rooms and stock treatments with required lines.
• This job description is not exclusive and duties may be changed to meet business needs.

Skills

Massage therapy

Communication

CAMTC certification

Job description

Position Summary:
Provide professional and therapeutic massage treatments to guests, promoting relaxation, pain relief andover wellness. Continually access guests' needs, recommend appropriate treatments, and maintain a highstandard of service to ensure a positive a guest experience as defined by department standards.

Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promotingour values.
2. Perform responsibilities in accordance with all Company standards, policies, and procedures.
3. Provide exceptional Guest service at all times, including while assisting in locker room and surroundingareas.
4. Perform massage and body treatments according to department standards.
5. Must have and maintain knowledge of Massage products and services and actively engage in
promoting and selling them.
6. Maintain clean and organized treatment rooms.
7. Communicate service steps to Guests while executing all services and treatments.
8. Ensure information provided regarding treatment type is accurate
9. Must complete all necessary training courses as specified by management.
10. Complete all necessary opening and closing duties per department processes.
11. Responsible for restocking all spa products in treatment rooms.
12. Responsible for stocking all treatments with required lines to perform services.
13. This job description is not an exclusive or exhaustive list of all job functions that a team member in thisposition may be asked to perform from time to time. Duties and responsibilities can be changed,expanded, decreased, or delegated by Management to meet the business needs of the property.

Requirements

Required Qualifications:
1. Ability to communicate effectively with Guests, Team Members and Management in both written andverbal form.
2. Must possess or obtain California Massage Therapy Counsil (CAMTC) Certification
3. Minimum 2 years of massage experience. Resort Spa environment preferred.

Physical Requirements:
1. Must be able to stand for duration of shift, up to 7 hours.
2. Must be able to provide massage and body treatment services for duration of shift, up to 7 hours.
3. Ability to sit, walk, climb, balance, kneel, and crawl intermittently, as necessary for the execution of a treatment when required.
4. Must have manual dexterity to operate job related equipment for full duration of shift.
5. Must be able to Lift/Carry/Push/Pull up to 50 pounds intermittently, for duration of shift.

Age Requirement

21 years of age or older

Pay Rate

$19.50/Hour

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