Spa Manager - Sage Lodge

Columbia Hospitality, Inc.; Montana; On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Cellphone Allowance

Incentive Eligible

Paid Time off

Medical, Dental, Vision

401K

HSA/FSA Plans

Discounted Lodging, Dining, Spa, Golf,

Employee Assistance Program

Volunteer Opportunities

Online Learning Platform

Referral Bonus

Job summary

Columbia Hospitality, Inc. is seeking a Spa Manager to lead the day-to-day operations of the Sage Lodge spa in Montana. You will drive guest satisfaction by maintaining cleanliness, coordinating spa programs, and ensuring safety and quality standards across operations.

The role requires a BA with 4–5 years of spa supervisory experience, strong communication, and multitasking abilities in a fast-paced setting. Competitive benefits and a dynamic, values-driven culture are offered.

Qualifications

• Bachelor’s degree from a four-year college or university.
• Spa supervisory experience or equivalent combination of education and experience.

Responsibilities

• Oversees and supervises the day to day operations of the Spa.
• Responsible to ensure the overall cleanliness of the facilities.
• Develops, coordinates and promotes Spa programs to maximize guest enjoyment and revenue.
• Maintains efficient operations, and adherence to established safety and quality standards.
• Maintains a safe work environment, reporting unsafe conditions or equipment.
• Audits payroll on a bi-weekly basis including providing technician reports.
• Other duties that may be associated with Spa operations.

Skills

Spa management

Leadership

Communication

Multi-tasking

Problem solving

Education

Bachelor’s Degree (BA)

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Spa Manager

Let's start off with the most important part-what’s in it for you:

The Perks

• Eligibility of perks is dependent upon job status
• Salary Range: $80,000 to $85,000 DOE
• Cellphone Allowance
• Incentive Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like

Your Impact

• Oversees and supervises the day to day operations of the Spa.
• Responsible to ensure the overall cleanliness of the facilities.
• Develops, coordinates and promotes Spa programs to maximize guest enjoyment and revenue.
• Maintains efficient operations, and adherence to established safety and quality standards.
• Ensures safe work environment, immediately reporting unsafe conditions or equipment.
• Maintains a variety of retail goods and spa products for purchase.
• Maintain professional communication with all departments and ensures all team members are informed of updates, changes and/or problematic situations.
• Responds to internal and external inquiries, complaints and maintains favorable guest and team member relations.
• Prepares annual department income and expense budget.
• Reviews market information to determine trends and identify guest’s needs.
• Audits payroll on a bi-weekly basis including providing technician reports.
• Other duties that may be associated with Spa operations.

What You Bring

• Bachelor’s Degree (BA) from four-year college or university, or three to five years Spa Supervisory or equivalent combination of education and experience.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members.
• The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and the ability to interpret instructions furnished in written, oral, diagram or schedule form is required to successfully perform the essential duties described above.
• Must be familiar with Microsoft Word, Excel, Outlook and other computer programs.
• Have the ability to multi-task and work in a fast-paced environment with shifting priorities.

Where you’ll work

Sage Lodge, located on the banks of the Yellowstone River, and just 35 minutes from Yellowstone National Park, offers the ultimate Montana luxury resort getaway. It’s an idyllic headquarters from where you can launch a day of fly fishing, hiking, biking, cross-country skiing – or any other endeavor that calls your name. And, your outdoor expeditions will culminate in serious indoor comfort. Our Lodge guestrooms and Ranch Houses deliver pure Montana ambiance inspired by anglers, along with the coziness essential to any type of vacation.

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.