Spa Manager, New York City

Equinox; New York (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Complimentary Club Membership

Commission opportunities

Personal Training

Pilates

Spa services

Shop discounts

Job summary

Equinox in New York City seeks a Spa Manager to lead a flagship location, delivering exceptional guest experiences, staff leadership, and operational excellence.

The Spa Manager directs the desk team, achieves service and retail goals, and collaborates with therapists to provide exclusive treatments while maintaining the highest standards of safety and quality.

Qualifications

• Customer service experience required.
• Management experience and/or experience in Spa/Salon/Retail.
• 1–2 years Spa experience preferred.

Responsibilities

• Must possess a valid NYS Massage Therapy License.
• Perform 25, 50, 80, and 110-minute massages (deep tissue, sports, prenatal, Swedish).
• Hire & train Spa Desk Staff.
• Schedule Desk Staff.
• Coach staff to meet service standards.
• Meet service revenue goals.
• Meet retail revenue goals.
• Direct client outreach.

Skills

Customer Service

Management experience

Spa Experience

Job description

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

WHAT WE DO

We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.

Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description

Equinox seeks aSpa Managerfor its state-of-the-art locations in New York City!

The Spa Manager is a results oriented leader-energetic, creative, and enthusiastic. The Spa Manager makes a direct impact on a growing and dynamic organization.

The Spa Manager directs the staff at one of our Flagship locations to the highest level of customer service, total customer experience, and operational excellence.

Our philosophy embraces a well-rounded approach to results, where Spa constitutes an essential element of recovery. Our team is a collaboration of acclaimed holistic health professionals, influential specialists, and outstanding spa therapists that are selected from across the globe to create exclusive treatments to revive from the inside out. Our expert therapists provide signature massages to ensure members feel completely rejuvenated for future training. If it’s relaxation you’re after, our signature facials replenish the skin leaving a healthy glow.

RESPONSIBILITIES:

• Must possess a valid NYS Massage Therapy License
• Perform 25, 50,80, and 110-minute deep tissue, sports, prenatal and Swedish massages in a professional and comfortable setting
• Hiring & Training of Spa Desk Staff
• Scheduling Desk Staff
• Coaching of staff
• Service revenue goals
• Retail revenue goals
• Direct client in-reach

Qualifications

• Customer Service experience
• Management experience and/or experience in Spa/Salon/Retail
• 1-2 years Spa Experience

Pay Transparency: $66,300 annual base salary, plus additional compensation for spa treatment sessions performed and the opportunity to earn bonus compensation.

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.