Spa Manager: Elevate Service & Revenue

Life Time Inc.; Houston (TX); On-site; USD 60,000 - 82,000; Full time

Job summary

Life Time, Inc. seeks a Spa Manager to lead Life Spa services and retail teams, driving sales, service quality, and overall department performance. You will supervise staff, manage operations, and uphold Life Time's mission through exceptional customer experiences.

You will coach staff, monitor budgets, and engage with members to educate them on our industry-leading spa offerings. This role requires strong leadership and a commitment to service excellence.

Qualifications

• High School Diploma or GED is required.
• 1–2 years of experience in Salon, Spa, Hospitality or Retail Leadership.
• Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Spa Manager Certification is required.
• Appropriate Licenses as required by law.

Responsibilities

• Provide weekly or monthly coaching to develop and retain team members.
• Monitor Spa profit and loss and adjust within budgetary guidelines.
• Educate members on spa services and products through strong customer relationships.
• Work the coordinator desk for 18–20 hours to coach and build business.

Skills

Team leadership

Coaching

Customer service

Budgeting

Education

High School Diploma or GED

State/County/City Licenses

Spa Manager Certification

Tools

Microsoft Office

Job description

Life Time, Inc. seeks a Spa Manager to lead Life Spa services and retail teams, driving sales, service quality, and overall department performance. You will supervise staff, manage operations, and uphold Life Time's mission through exceptional customer experiences.

You will coach staff, monitor budgets, and engage with members to educate them on our industry-leading spa offerings. This role requires strong leadership and a commitment to service excellence.