Spa Manager

Massage Envy Franchising, LLC; Normal (IL); On-site; USD 45,000 - 50,000; Full time

Job summary

Join a leading franchise in the personal services industry as a manager at Massage Envy Bloomington-Normal. You will inspire and lead a team of professionals, driving memberships and providing excellent customer service in a supportive culture. Enjoy competitive pay, healthcare benefits, and ongoing leadership development opportunities as you help others feel their best.

Benefits

Competitive base pay plus bonuses

Healthcare including medical, dental, and vision plans

401(k)

Paid time off

Employee referral bonus program

Flexible schedule

In-depth product and service training

Free massage, skincare, or stretch service each month

30% off all products

Qualifications

• Management or sales experience in a personal service environment such as spa, salon or gym.
• Natural leader with skills in motivation and coaching.
• Ability to handle conversations professionally.

Responsibilities

• Manage operational aspects including driving memberships and overseeing team.
• Set goals and analyze business performance for growth.
• Resolve customer challenges while ensuring a therapeutic environment.

Skills

Leadership

Sales

Team Management

Customer Service

Relationship Building

Job description

Overview

Where Better Careers Begin!Massage Envy Bloomington-Normal

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Bloomington-Normalfranchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive base pay plus bonuses
• healthcare including medical, dental and vision plans
• 401(k)
• Paid time off
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 30% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary

$45,000 - $50,000

Job ID

2025-239911