Spa Manager

Massage Envy Franchising, LLC; Bloomington (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading franchise as a manager at Massage Envy Bloomington-Normal, where you will inspire a team to deliver excellent experiences in the personal services industry. Benefit from competitive salary, healthcare plans, flexible schedules, and ongoing training opportunities to ensure your success while promoting wellness in the community.

Benefits

Healthcare including medical, dental, and vision plans

401(k)

Paid time off

Employee referral bonus program

Flexible schedule

In-depth product and service training

Free massage each month

30% off all products

Qualifications

• Management or sales experience in a personal service environment preferred.
• Ability to motivate and coach team members.
• Experience in building workplace culture.

Responsibilities

• Manage operational aspects including memberships and retail sales.
• Set goals and analyze business performance.
• Resolve customer challenges effectively.

Skills

Leadership

Relationship Building

Customer Service

Job description

Where Better Careers Begin!
Massage Envy Bloomington-Normal

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Bloomington-Normalfranchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

• healthcare including medical, dental and vision plans
• 401(k)
• Paid time off
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 30% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Benefits you'll love

Serious self-care, from your hands to your head

If your body doesn't work, you can't work on bodies. And when massage is your calling, you don't want anything to put it on hold. A self-care program is available to help you keep your body working and mental wellness resources to help you keep your mind as strong as your hands.

As a massage therapist, your learning continues long after graduation day. Take advantage of a rotating library of free continuing education and training to satisfy your thirst for knowledge without wringing out your bank account.

More ways to keep bodies working

Your hands (and arms and elbows) are your most important tools, but they don't have to be the only tools in the treatment room. From new services like Total Body Stretch to exciting enhancements like Rapid Tension Relief and aromatherapy, you've got more ways than ever to keep bodies working.

Appreciation for everything you do

There is no Massage Envy without massage therapists. To celebrate all you do, the Massage Envy Therapist of the Year award program was created.