Spa Manager

Spavia Collection; Cumming (GA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Vacation pay

Discount on products and treatments

Liability insurance

W2 employee

Job summary

Spavia Collection in Cumming, GA is seeking a Spa Manager with a passion for the spa industry and a drive for growth within our fast-growing company. You will lead a team of 10-18 specialists, set sales goals, ensure outstanding guest experiences, and maintain impeccable cleanliness and regulatory compliance.

We offer a family culture, competitive compensation of $45k-$50k plus bonuses based on growth in retail, memberships and ratings, and opportunities for advancement in leadership at a global

Qualifications

• Managerial experience (2+ years) in spa/hospitality settings.
• Spa experience preferred.
• Hospitality industry leadership exposure.
• Sales experience and goal-driven mentality.
• Reliable, punctual and energetic with strong communication.

Responsibilities

• Team management: recruit, train, and schedule 10–18 specialists.
• Drive sales: meet quotas in retail, memberships, and gift cards.
• Reporting: provide weekly sales, payroll, and end-of-month numbers.
• Lead and motivate staff to deliver exceptional guest experiences.
• Maintain cleanliness and regulatory compliance across rooms and storage.
• Engage with local community schools, job fairs, and internships.
• Deliver outstanding customer service and guest satisfaction.
• Oversee inventory and supply management monthly.
• Support marketing efforts with campaigns and social media.

Skills

Spa management

Sales experience

Team leadership

Time management

Job description

Spavia Spavia At The Collection is seeking someone with a passion for the spa industry and is interested in growth with our fast-growing company. We are an independently owned and operated luxury day spa located in Cumming, GA. Spavia provides a family culture with respect, compassion and work/life balance where both our guests and team can relax, recenter, and renew. Visit our website to learn more https://careers.spaviadayspa.com/.

Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guest can enjoy a full range of massage treatment, skincare treatments, body treatments and beauty treatments.

Pay and Benefits for Spa Managers

• $45k-$50k Annually
• Additional bonuses based on business growth in retail, membership, gift cards, and ratings.
• annual bonus range:$9600-$120K
• W2 employee
• Liability insurance
• Vacation pay
• Discount on products and treatments

Why join the Spavia family

• Family culture with compassion, integrity and team approach
• Our teammates are fun and our biggest asset
• Our membership program creates relationships, connecting people and communities together in many rewarding ways
• Advancement opportunities in leadership with the fast growing spa in the world - multiple avenues for increased pay and bonus potential
• Our guests and members love us, the atmosphere and affordability allows them to return again and again

Spa Manager Responsibilities include but not limited to:

• Team management: recruit, interview, hire and train new candidates, with assistance of Spa Director or owner.Manage team of 10-18 specialists: manage the team schedules, requests off, and maximizing weekly schedules.
• Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cards
• Reporting: provide weekly sales, payroll reports bi-weekly and EOM numbers.Set and adjust monthly goals to reach annual business goals.
• Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience, hold contests, and provide incentives to drive annual goals.
• Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked.Ensure state regulations are followed and up to date.
• Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
• Customer Service ensuring guest satisfaction is the highest in the industry
• Inventory and supply management monthly
• Marketing support with email campaigns, in house and social media
• Community outreach
• Weekend and holiday support is expected since this is a customer facing industry that thrives on weekend and holiday availability for our guests

Spa Manager Job Requirements:

• Managerial experience; 2 year minimum
• Spa experience preferred
• Manager Hospitaility experience (examples: resorts, Ritz Carlton, St. Regis, etc.)
• Sales experience
• Goal driven
• Reliable, punctual, passionate and goal-driven
• Professional, and drug/alcohol free
• Time management and organization skills
• Computer proficient
• A passion for working with people
• Can-do attitude and high energy
• A team player with a passion for the spa and guest service industry