Spa/Locker Room Attendant

Discovery Land Company; La Quinta (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision benefits

401k contribution

Paid Time Off and Holidays

Employee meals & recognition

Holiday pay

Professional development

Work-family culture

Job summary

Discovery Land Company in La Quinta, California, seeks a Spa & Locker Room Attendant to deliver five-star guest experiences. The role supports Spa operations, locker room cleanliness, lounge service, and team coordination during the winter-spring season.

Flexibility for weekends and holidays is required; responsibilities include guest liaison, room turnover, beverage service, and maintaining club standards. This is a full-time seasonal position Oct–June.

Qualifications

• Hospitality or luxury service experience preferred.
• Outstanding customer service and interpersonal skills.
• Naturally outgoing with professionalism.
• Strong multitasking, organization, and time management skills.
• Ability to lift up to 40 pounds and stand for extended periods.
• Flexible schedule including weekends, evenings, and holidays.

Responsibilities

• Deliver exceptional service to Members and Guests at all times.
• Escort spa guests throughout the locker room and spa facilities and explain amenities.
• Maintain cleanliness throughout locker room, spa, lounge, treatment rooms, and outdoor areas.
• Restock towels, robes, linens, and supplies; monitor inventory.
• Assist therapists and Spa Coordinator with room turnovers and scheduling.
• Support juice bar and lounge service with prompt, courteous beverage service.

Skills

Hospitality experience

Customer service

Multitasking

Time management

Professional demeanor

Attention to detail

Communication

Teamwork

Lifts 40 pounds

Job description

Spa & Locker Room Attendant

Reports to: Spa Manager
The Madison Club is seeking an energetic, service-oriented, and self-motivated Spa & Locker Room Attendant to provide an exceptional five-star experience for our Members and Guests. This highly visible role is essential to the daily operation of both the Spa and Ladies Locker Room and serves as a vital liaison between the Spa Reception team, Therapists, and Members.

The Madison Club operates during the winter and spring season. This is a full-time seasonal position from October through June. Candidates must have a flexible schedule, including weekends and holidays. PTO requests during March and April (our busiest event and festival months) are generally not approved.

Key Responsibilities

Member Experience

• Deliver exceptional service to Members and Guests at all times.
• Welcome Members warmly by name whenever possible and create a friendly, engaging environment through genuine conversation.
• Build positive relationships with Members by anticipating needs and providing personalized service.
• Escort spa guests throughout the locker room and spa facilities while explaining amenities and services.
• Ensure Members feel comfortable, relaxed, and cared for throughout their visit.

Juice & Smoothie Bar / Lounge Service

• Operate the Ladies Lounge juice and smoothie bar.
• Prepare smoothies, juices, coffees, teas, and other beverages according to Club standards.
• Take food and beverage orders accurately and provide attentive lounge service.
• Maintain cleanliness, organization, and inventory of the beverage station.
• Deliver prompt, courteous service while maintaining presentation standards.

Spa & Locker Room Operations

• Maintain impeccable cleanliness throughout the locker room, spa, lounge, treatment rooms, showers, vanities, restrooms, and outdoor relaxation areas.
• Restock towels, robes, sandals, lockers, toiletries, water, beverages, amenities, and retail displays throughout the day.
• Remove soiled linens and maintain organization of the linen room.
• Ensure treatment rooms are properly reset and prepared between services.
• Monitor facility appearance continuously and address cleanliness concerns immediately.

Team Support

• Serve as a liaison between Spa Coordinator, Therapists, and Members by communicating schedule updates, member arrivals, special requests, and operational needs.
• Assist therapists with room turnovers and operational support to ensure appointments remain on schedule.
• Support Spa Coordinator during busy periods by answering phones, assisting Members, or directing guests as needed.
• Assist with monthly linen and inventory counts.
• Support fellow team members throughout the spa whenever additional assistance is needed.

Operational Excellence

• Work efficiently in a fast-paced environment while maintaining a calm, positive attitude.
• Prioritize multiple tasks without sacrificing service quality.
• Demonstrate initiative by identifying tasks that need attention without waiting for direction.
• Maintain all health, sanitation, and safety standards.
• Perform additional duties as assigned.

Skills & Qualifications

• Previous hospitality, luxury service, restaurant, lounge, country club, or spa experience preferred.
• Outstanding customer service and interpersonal skills.
• Naturally outgoing personality with the ability to engage Members in friendly conversation while maintaining professionalism.
• Strong multitasking, organization, and time management skills.
• Ability to remain composed and productive during high-volume periods.
• Self-motivated with excellent attention to detail.
• Ability to work independently while contributing positively to a team environment.
• Excellent verbal communication skills.
• Professional appearance and demeanor.
• Ability to lift up to 40 pounds and remain standing and walking for extended periods.
• Flexible schedule, including weekends, evenings, and holidays.

Core Competencies

• Luxury Member Service
• Relationship Building
• Hospitality & Communication
• Teamwork & Collaboration
• Initiative & Accountability
• Multitasking
• Time Management
• Organization
• Adaptability
• Attention to Detail
• Professionalism Under Pressure

Physical Requirements

• Frequently stand and walk for extended periods.
• Lift, carry, and move linens, supplies, and inventory up to 40 pounds.
• Bend, reach, kneel, and perform repetitive cleaning and stocking tasks.
• Work in both indoor and outdoor environments.

Benefits

• Competitive Pay or Wage Range
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture

The Company’s good faith estimate of the hourly rate it expects to pay for this role is $18- $21 and is based on applicable and specialized experience and location.

AboutDiscovery Land Company

Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts throughout North America. We have grown to be the premier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service.

We don't build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable.

We are extremely grateful to be recognized as one of the world’s top mid-sized employers for 2018 byForbesmagazine. For more information about our company - https://discoverylandco.com

Aboutthe Project -The Madison Club

The Madison Club is the most exclusive private residential community in La Quinta, Californiaoffering the finest golf and club facilities in an intimate and sophisticated setting. In this tradition, it is a place of effortless grace and charm. The ambiance is one of quiet sophistication, intimacy and understated luxury.Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California’s classic old-line country clubs - https://madisonclubca.com/