Spa Lead: Massage Therapy & Training

Hotel Valley Ho; Scottsdale (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Hotel Valley Ho, part of Pyramid Global Hospitality, seeks a Spa Supervisor for VH Spa for Vitality + Health in Scottsdale. Lead the service provider team, ensure staff are trained and equipped to deliver exceptional guest experiences.

You will participate in hiring, conduct orientations, and work with the spa management team to drive guest satisfaction, spa profitability, and high employee morale. Training development and protocol implementation are key responsibilities.

Qualifications

• Arizona State massage license is required.
• At least 750 hours of certified training for massage therapy.
• Experience or knowledge in aromatherapy is preferred.
• Ability to stay calm and professional under pressure.

Responsibilities

• Participate in interview and hiring process for massage positions.
• Create and conduct Spa Orientation for new staff.
• Collaborate as part of the spa management team to ensure guest satisfaction and staff morale.
• Contribute to development of spa treatments and protocols.
• Train staff on massage protocols and product usage.
• Coordinate training for new therapists within 90 days.
• Ensure therapists provide product prescriptions for treatments.
• Maintain cleanliness and restocking of treatment rooms; assist across VH Spa.
• Prepare treatment room information packets and duty checklists.
• Manage monthly inventory of massage supplies.

Skills

Leadership experience

Organizational skills

Written communication

Positive attitude

Stamina

Education

Arizona massage license

750 hours certified training

Aromatherapy theory/philosophy

Job description

Hotel Valley Ho, part of Pyramid Global Hospitality, seeks a Spa Supervisor for VH Spa for Vitality + Health in Scottsdale. Lead the service provider team, ensure staff are trained and equipped to deliver exceptional guest experiences.

You will participate in hiring, conduct orientations, and work with the spa management team to drive guest satisfaction, spa profitability, and high employee morale. Training development and protocol implementation are key responsibilities.