Spa Massage Therapist - Scottsdale, 401k Match

Pyramid Global Hospitality; Scottsdale (AZ); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

401k with company match

Recognition programs

Job summary

Hotel Valley Ho, part of Pyramid Global Hospitality in Scottsdale, AZ, offers a professional spa environment where licensed massage therapists provide body treatments and massages to hotel guests and residents.

You will work in VH Spa, focusing on personalized services, exceptional guest care, and maintaining a pristine treatment space while meeting high standards of service and professionalism.

Qualifications

• Current Arizona State massage license.
• Must have at least 750 hours of certified training.
• Experience with hospitality and customer service.
• Hotel or Resort spa experience preferred.
• Ability to stay calm under high stress/pressure.
• Ability to sit and/or stand continuously during shifts.
• Must complete shiatsu and body treatments training within 90 days.

Responsibilities

• Provide massage and body treatment services to guests.
• Deliver exceptional customer service and anticipate guest needs.
• Promote a warm, relaxed feeling for guests and residents.
• Personalize each treatment to guests’ needs and interact appropriately with guests.
• Follow established protocols to ensure consistent, excellent service.
• Maintain cleanliness and restock of the treatment room, and assist with spa areas.
• Manage bookings with reception and review guest notes for accuracy.
• Open/close spa duties and ensure timely appointment flow.
• Assist guests with rescheduling or new bookings as needed.
• Adhere to safety and PPE protocols when required.

Skills

Massage therapy

Customer service

Hospitality experience

Detail oriented

Stamina/physical endurance

Quick learner

Education

Arizona massage license

750 hours certified training

Job description

Hotel Valley Ho, part of Pyramid Global Hospitality in Scottsdale, AZ, offers a professional spa environment where licensed massage therapists provide body treatments and massages to hotel guests and residents.

You will work in VH Spa, focusing on personalized services, exceptional guest care, and maintaining a pristine treatment space while meeting high standards of service and professionalism.