Spa Guest Services & Sales Associate - Flexible Shifts

Hand & Stone Massage and Facial Spa; Fredericksburg (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Training & development

Job summary

Hand & Stone Massage and Facial Spa in Fredericksburg, VA is seeking a Spa Associate who greets guests, answers phones, schedules appointments, and keeps spa operations running smoothly.

You will promote our lifestyle membership, achieve personal and team sales goals, and maintain knowledge of our services while upholding cleanliness and exceptional guest experiences. Opportunities for growth into lead roles exist as you demonstrate reliability and customer focus.

Qualifications

• Previous experience in customer service, retail, or hospitality sales is a major plus.
• Strong communication skills with a genuinely friendly, client-focused attitude.
• Reliability, professionalism, and a team-oriented mindset.
• Availability to work weekend shifts is a required part of this role.

Responsibilities

• Warmly greet guests, answer phones, schedule appointments, and maintain smooth spa operations.
• Effectively communicate promotions, services, and the benefits of our lifestyle membership program.
• Meet personal and team membership sales goals.
• Maintain comprehensive knowledge of our menu of services and enhancements.
• Uphold spa cleanliness and sanitation standards.

Skills

Customer service

Retail

Hospitality sales

Communication skills

Reliability

Team player

Weekend availability

Job description

Hand & Stone Massage and Facial Spa in Fredericksburg, VA is seeking a Spa Associate who greets guests, answers phones, schedules appointments, and keeps spa operations running smoothly.

You will promote our lifestyle membership, achieve personal and team sales goals, and maintain knowledge of our services while upholding cleanliness and exceptional guest experiences. Opportunities for growth into lead roles exist as you demonstrate reliability and customer focus.