Spa Guest Services & Membership Specialist

Hand & Stone Massage and Facial Spa; Cranberry (MD); Presencial; USD 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k)

Paid time off

Training & development

Wellness resources

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Descripción de la vacante

Hand & Stone Massage and Facial Spa in Cranberry is seeking a Spa Membership Sales Associate to build and maintain client relationships by offering exceptional service and supporting the team for a successful day.

The role offers flexible shifts (evenings and weekends), opportunities for advancement, comprehensive benefits, and a supportive work environment. Compensation includes an hourly wage plus commissions and bonuses.

Formación

• Capable of working flexible hours (evenings and weekends required)
• Prior retail or membership sales experience preferred
• Strong verbal and written communication
• Must be exceptionally organized with great attention to detail
• Team player with ability to work independently with minimal supervision

Responsabilidades

• Meet membership sales goals
• Detailed knowledge of the menu of services and training provided
• Excellent customer service to members and guests, building lasting relationships
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Uphold spa cleanliness standards and other duties as assigned

Conocimientos

Customer service

Sales skills

Flexible hours

Team player

Verbal and written communication

Herramientas

Zenoti software

Descripción del empleo

Hand & Stone Massage and Facial Spa in Cranberry is seeking a Spa Membership Sales Associate to build and maintain client relationships by offering exceptional service and supporting the team for a successful day.

The role offers flexible shifts (evenings and weekends), opportunities for advancement, comprehensive benefits, and a supportive work environment. Compensation includes an hourly wage plus commissions and bonuses.