Spa Guest Experience & Sales Associate

Hand & Stone Massage and Facial Spa; Cartersville (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

10% LifeMart discounts

KinderCare discount

User-friendly training and growth

Job summary

Hand & Stone Massage and Facial Spa in Cartersville, GA is seeking a Spa Associate to greet clients, schedule appointments, and drive membership sales while delivering exceptional service. You will maintain high cleanliness standards and represent the brand with professionalism in a fast-paced spa environment.

The role emphasizes friendly client interactions, accurate service recommendations, and collaboration with team members to ensure a memorable guest experience.

Responsibilities

• Meet membership sales goals.
• Know the menu of services.
• Provide excellent customer service to members and guests and build lasting connections.
• Communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales skills

Communication

Phone etiquette

Job description

Hand & Stone Massage and Facial Spa in Cartersville, GA is seeking a Spa Associate to greet clients, schedule appointments, and drive membership sales while delivering exceptional service. You will maintain high cleanliness standards and represent the brand with professionalism in a fast-paced spa environment.

The role emphasizes friendly client interactions, accurate service recommendations, and collaboration with team members to ensure a memorable guest experience.