Spa Guest Experience & Membership Sales Pro

Hand & Stone Massage and Facial Spa; Brookfield (CT); On-site; USD 23,000 - 55,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Advancement opportunities

Paid time off

Training & development

Wellness resources

401(k)

401(k) matching

Performance bonus

Dental insurance

Employee discounts

Free snacks

Job summary

Hand & Stone Massage and Facial Spa in Brookfield, CT is seeking a Spa Associate to greet guests, drive membership sales, and deliver five-star service. You will answer phones, schedule appointments, and promote our services while maintaining a clean, welcoming environment.

We offer flexible shifts, opportunities for advancement, and ongoing training through live webinars and leadership pathways. Join a trusted wellness leader with hundreds of locations nationwide.

Qualifications

• Experience in selling memberships and services.
• Strong customer service mindset with guest focus.
• Proficiency handling phone inquiries and scheduling.
• Ability to upsell services and promotions.

Responsibilities

• Meet membership sales goals.
• Know the menu of services in detail.
• Provide excellent customer service to members and guests.
• Communicate sales, promotions, and service options clearly.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.

Skills

Membership sales

Customer service

Phone handling

Upselling

Tools

POS system

Job description

Hand & Stone Massage and Facial Spa in Brookfield, CT is seeking a Spa Associate to greet guests, drive membership sales, and deliver five-star service. You will answer phones, schedule appointments, and promote our services while maintaining a clean, welcoming environment.

We offer flexible shifts, opportunities for advancement, and ongoing training through live webinars and leadership pathways. Join a trusted wellness leader with hundreds of locations nationwide.