Spa Guest Experience Associate

OLD EDWARDS HOSPITALITY GROUP LLC; Highlands (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Old Edwards Inn and Spa is seeking a friendly Spa Attendant to greet guests, maintain cleanliness, and support therapists with world-class service and information on spa offerings.

You will keep guest areas well-stocked and organized, assist with linen and dishes, and adhere to uniform and appearance standards while staying punctual and professional. This role requires excellent interpersonal skills and a can-do attitude in a busy hospitality environment.

Qualifications

• Must be 18 years or older.
• Previous experience in a hospitality or spa-related role is preferred, but not required.
• Must be bright, personable and able to get along with others.
• Highly service oriented with exemplary telephone skills and well organized.

Responsibilities

• Greet guests warmly and welcome them by name.
• Provide world-class guest service and information about spa procedures and offerings.
• Maintain spa guest areas, restock linen, clean dishes, and assist therapists.
• Assist Spa team and refer information to Supervisors and Directors as needed.
• Uphold uniform and appearance standards; be punctual and professional.

Skills

Hospitality mindset

Excellent communication

Telephone skills

Customer service

Job description

Old Edwards Inn and Spa is seeking a friendly Spa Attendant to greet guests, maintain cleanliness, and support therapists with world-class service and information on spa offerings.

You will keep guest areas well-stocked and organized, assist with linen and dishes, and adhere to uniform and appearance standards while staying punctual and professional. This role requires excellent interpersonal skills and a can-do attitude in a busy hospitality environment.