Spa General Manager — Drive Growth, Culture & Guest Experience

FGG Spa, LLC; Glen Mills (Delaware County); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

FGG Spa, LLC, the Hand & Stone franchisee in Glen Mills, PA, seeks a high-impact General Manager to lead the team and the business at our Glen Mills spa location. You will drive guest experience, revenue, and profitability while building a results-oriented culture.

The role requires a people-first, servant-leader mindset with a track record of improving operations, coaching staff, and achieving performance targets in a fast-paced environment.

Qualifications

• 3–5 years of leadership experience.
• Proven success driving sales and team performance.
• Strong communication and leadership skills.
• Balance of people leadership and business acumen.
• Experience working with KPIs is required.
• P&L experience strongly preferred.

Responsibilities

• Oversee spa operations and overall performance.
• Drive sales growth, membership performance and profitability.
• Own KPI reporting and P&L ownership.

Skills

Leadership

Sales driven

Communication

KPI experience

Customer service

Job description

FGG Spa, LLC, the Hand & Stone franchisee in Glen Mills, PA, seeks a high-impact General Manager to lead the team and the business at our Glen Mills spa location. You will drive guest experience, revenue, and profitability while building a results-oriented culture.

The role requires a people-first, servant-leader mindset with a track record of improving operations, coaching staff, and achieving performance targets in a fast-paced environment.