Spa Front Desk & Wellness Concierge

Hand & Stone Massage and Facial Spa; Waco (TX); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Paid time off

Medical, Dental and Vision coverage

401k with matching

Employee discounts & free services

Growth opportunities

Free monthly massage or facial

Job summary

Hand & Stone Massage and Facial Spa in Waco, TX is seeking a dynamic spa associate to join our new Central Texas Marketplace location. You will be a key link in delivering outstanding guest experiences and supporting a friendly, professional team.

The role emphasizes customer service, appointment booking, sales of memberships and upgrades, and maintaining a pristine spa environment. A positive attitude and multitasking ability are essential for success.

Qualifications

• High school education or equivalent.
• Knowledge of Microsoft Office applications and spa software (will train).
• Excellent verbal and written communication skills.

Responsibilities

• Deliver excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards and upgrades.
• Follow proper filing procedures/file maintenance.
• Promote health/wellness benefits of massage therapy.
• Maintain a professional and clean work environment & appearance.
• Ensure the spa is organized and clean.
• Maintain a positive, energetic attitude.
• Perform various other duties as assigned.

Skills

Customer service

Communication

Sales oriented

multitask

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office

Spa Software

Job description

Hand & Stone Massage and Facial Spa in Waco, TX is seeking a dynamic spa associate to join our new Central Texas Marketplace location. You will be a key link in delivering outstanding guest experiences and supporting a friendly, professional team.

The role emphasizes customer service, appointment booking, sales of memberships and upgrades, and maintaining a pristine spa environment. A positive attitude and multitasking ability are essential for success.