Spa Front Desk Supervisor – Maui Luxury Resort

Four Seasons; Hawaii; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid time off

Employee meals

Job summary

Four Seasons Maui is seeking a Salon Supervisor to welcome guests, schedule spa and salon services, and oversee front desk operations. You will lead Spa Coordinators and Attendants, ensuring smooth daily operations with a focus on hospitality and accuracy. A valid US work authorization is required at application time.

The role involves training new staff, coordinating daily briefings, and maintaining high service standards in a luxury resort environment right on Maui's coastline.

Qualifications

• Requires one year of spa employment; supervisory experience preferred.
• Working knowledge of computer programs (Word, Excel, Lotus Notes, B4Time).
• Oral and written proficiency in the English language; strong communications and organizational skills.

Responsibilities

• Answer phones, book appointments, check guests in/out, and complete shift reports.
• Daily communication to Spa Coordinators and Spa Attendants via briefings, logs, and memos.
• Involved in training of new Spa Coordinators per Spa and P&C requirements.

Skills

Excellent communication

English proficiency

Patience

Tools

Word

Excel

Lotus Notes

B4Time

Job description

Four Seasons Maui is seeking a Salon Supervisor to welcome guests, schedule spa and salon services, and oversee front desk operations. You will lead Spa Coordinators and Attendants, ensuring smooth daily operations with a focus on hospitality and accuracy. A valid US work authorization is required at application time.

The role involves training new staff, coordinating daily briefings, and maintaining high service standards in a luxury resort environment right on Maui's coastline.