Spa Front Desk Supervisor - Luxury Maui Resort

Four Seasons; United States; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental and Life Insurance

401(k) plan

Paid time off

Employee travel program

Free employee meals

Dry cleaning for employee uniforms

Training and development opportunities

Job summary

Four Seasons Maui is seeking a Salon Supervisor to welcome guests, book spa services, and manage front desk operations. You will check guests in and out, respond courteously, and help ensure a smooth, luxurious spa experience.

You will oversee the Spa Front Desk, coordinate daily briefs, train new coordinators, and uphold the Four Seasons standards. This requires one year of spa experience and supervisory background, with strong English skills.

Qualifications

• One year of spa employment within Four Seasons.
• Previous supervisory experience in a related field preferred.
• Working knowledge of Word, Excel, Lotus Notes, and B4Time.
• Oral and written proficiency in the English language.

Responsibilities

• Answer phones, book appointments, check guests in and out of the facility, and complete shift reports and paperwork.
• Communicate daily with Spa Coordinators and Spa Attendants via briefings, logs, memos, or similar means.
• Train new Spa Coordinators according to Spa and P&C requirements.

Skills

Excellent communication

English language proficiency

Organizational skills

Spa experience

Supervisory experience

Tools

Word

Excel

Lotus Notes

B4Time

Job description

Four Seasons Maui is seeking a Salon Supervisor to welcome guests, book spa services, and manage front desk operations. You will check guests in and out, respond courteously, and help ensure a smooth, luxurious spa experience.

You will oversee the Spa Front Desk, coordinate daily briefs, train new coordinators, and uphold the Four Seasons standards. This requires one year of spa experience and supervisory background, with strong English skills.