Spa Front Desk Sales Associate: Commission & Growth

handandstonecareers; Town of Florida (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Commission on membership sales

Monthly bonuses and sales contests

Complimentary monthly massage or facia

Free uniforms

Opportunity for advancement

Training & development

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa — Sunrise-Sawgrass, FL is seeking a front desk associate for an evenings/weekends sales role. You will greet guests, answer phones, explain memberships, and drive membership sales with a monthly target.

Base pay is $15–$16/hr with $30 per membership sold, plus monthly bonuses and incentives. A complimentary spa service is included monthly, with training provided and opportunities for advancement.

Qualifications

• Customer service, front desk, retail, hospitality, fitness, or medical office experience
• Comfortable asking for the sale — and comfortable hearing no
• Friendly, confident, and clear on the phone • Reliable and punctual, week in and week out
• Comfortable with computers, scheduling software, and POS systems

Responsibilities

• Welcome guests, answer phones, and book massage and facial appointments
• Explain membership benefits and confidently ask for the sale — you'll carry a monthly goal
• Call and text guests to fill the schedule and recover cancellations fast
• Prebook every guest for their next visit and recommend upgrades and retail
• Check guests in and out accurately on our booking and point-of-sale system
• Keep the front desk clean and organized, and support the therapists and estheticians through busy shifts

Skills

Customer service

Front desk

Retail

Hospitality

Phone etiquette

Tools

POS systems

Scheduling software

Job description

Hand & Stone Massage and Facial Spa — Sunrise-Sawgrass, FL is seeking a front desk associate for an evenings/weekends sales role. You will greet guests, answer phones, explain memberships, and drive membership sales with a monthly target.

Base pay is $15–$16/hr with $30 per membership sold, plus monthly bonuses and incentives. A complimentary spa service is included monthly, with training provided and opportunities for advancement.