Spa Front Desk & Retail Experience Lead

Urban Nirvana Spa & Salon; Mount Pleasant (SC); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Service Perks & Discounts

Retail Discount

Paid Time Off

Opportunities for Growth

Flexible Scheduling

Full-Time Employee Benefits

Job summary

Urban Nirvana Spa & Salon in Mount Pleasant, SC is seeking a Guest & Retail Associate to be the welcoming face of the spa and salon. You will greet clients, handle bookings, and provide product guidance with a warm, professional demeanor.

You will manage phone calls, emails, and POS transactions while promoting retail items and contributing to a smooth guest experience in a team setting.

Qualifications

• Experience in customer service or retail.
• Available to work afternoons and weekends.
• Excellent communication and professionalism.

Responsibilities

• Client management: greet and assist clients, manage appointments, resolve delays.
• Communication: handle calls, messages, and emails professionally.
• Retail excellence: know products and drive sales toward goals.
• Administrative support: book appointments and process POS transactions.
• Environment upkeep: maintain a clean, welcoming spa/retail space.

Skills

People skills

Customer service

Communication

Team player

Tools

POS system

Job description

Urban Nirvana Spa & Salon in Mount Pleasant, SC is seeking a Guest & Retail Associate to be the welcoming face of the spa and salon. You will greet clients, handle bookings, and provide product guidance with a warm, professional demeanor.

You will manage phone calls, emails, and POS transactions while promoting retail items and contributing to a smooth guest experience in a team setting.