Spa Front Desk Coordinator (Guest Advisor)

Spavia Elmhurst; Elmhurst (IL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health benefits - Medical, Life,Dental

401(k)

Paid leave & Paid vacation

Paid training

Commission on memberships, spa goods &

Room to grow into leadership roles

Team pricing on treatments and product

Job summary

Spavia Day Spa Elmhurst is hiring Guest Advisors (spa front desk coordinators). You will welcome guests, schedule appointments, and promote memberships and spa products in a welcoming, luxury environment.

We offer paid training, health benefits, a 401(k), paid leave and vacation, and room for leadership growth. Both part-time and full-time positions available with a consistent weekly schedule.

Qualifications

• High school diploma or GED.
• Evening and weekend availability, including at least one weekend shift per week.
• Reliable, punctual, professional and team-oriented.
• Articulate speaker who can multitask with a warm, caring energy.
• Able to lift 25+ lbs.
• Customer service, hospitality, front desk or retail sales experience strongly preferred.
• Comfortable with scheduling software; Mindbody experience a plus.

Responsibilities

• Welcome every guest, check guests in and out, and ensure the accuracy of every transaction.
• Answer phones and schedule appointments.
• Share the Spavia story and recommend treatments, boosts, memberships and spa boutique products.
• Respond to guest inquiries accurately and promptly.
• Keep the reception area, retreat areas and spa boutique clean, stocked and beautiful, including laundry.
• Work with a team that values professionalism, kindness and growth.

Skills

Customer service

Hospitality

Front desk experience

Retail sales

Education

High school diploma or GED

Tools

Mindbody

Job description

About Spavia Day Spa Elmhurst

Spavia Day Spa - Elmhurst is a locally owned day spa in downtown Elmhurst, hiring part-time and full-time Spa Front Desk Coordinators. At Spavia, our spa front desk coordinators are called Guest Advisors. If you love creating five-star experiences, connecting with people, and working in a calm, beautiful environment, this role is for you. Our Guest Advisors are the first and last people our guests see, and they share one goal: every guest should feel welcomed, cared for, and refreshed. We take care of our team the same way, with a consistent, reliable schedule and the training you need to grow your skills and your income.

Pay & Benefits

• Starting at $17.50/hour, based on experience
• Plus commissions on memberships, spa boutique products and gift cards, and performance bonuses
• Choose between Full-time or part-time - whichever schedule fits your life better!
• Consistent weekly schedule; typical shift 6 - 8 hours
• Paid training
• Health benefits - Medical, Life, Dental & Vision
• 401(k)
• Paid leave & Paid vacation
• Team pricing on treatments and products
• Room to grow into leadership roles

Why Guest Advisors Love Spavia

• Luxury spa feel: retreat areas, robes, showers and professional-grade products
• Guests come back: our membership model means regular guests and lasting relationships
• You're supported: hands-on training, clear goals and tools that help you succeed
• Respectful culture: team-focused, compassionate and balanced

What You'll Do

• Welcome every guest, check guests in and out, and ensure the accuracy of every transaction
• Answer phones and schedule appointments
• Share the Spavia story and recommend treatments, boosts, memberships and spa boutique products
• Respond to guest inquiries accurately and promptly
• Keep the reception area, retreat areas and spa boutique clean, stocked and beautiful, including laundry
• Work with a team that values professionalism, kindness and growth

Requirements

• High school diploma or GED
• Evening and weekend availability, including at least one weekend shift per week
• Reliable, punctual, professional and team-oriented
• Articulate speaker who can multitask with a warm, caring energy
• Able to lift 25+ lbs

Additional Qualifications

• Customer service, hospitality, front desk or retail sales experience strongly preferred
• Comfortable with scheduling software; Mindbody experience a plus

EEO & Workplace Practices

Spavia is an Equal Opportunity Employer. We provide reasonable accommodations throughout the hiring process and maintain a drug-free workplace. Post-offer screenings (background checks, etc.) may apply as allowed by law.