Spa Front Desk Coordinator

Allyu Spa; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in the wellness sector is seeking a Full-Time Front Desk Coordinator to join their vibrant team. This role is pivotal in creating a welcoming atmosphere for guests, ensuring smooth operations, and enhancing the customer experience. With opportunities for personal and professional growth, you will be part of a community that values collaboration and service excellence. Enjoy a competitive hourly wage, plus additional spa credits, and a range of attractive benefits, including discounts and a matched 401K. If you have a passion for customer service and a desire to thrive in a supportive environment, this position is perfect for you.

Benefits

Service and Retail Credit bonus

Gift Card Discounts

Service Discounts

Retail Discounts

Matched 401K

Accrued Personal Paid Time Off

Qualifications

• Genuine love of people and enjoyment of customer service.
• Prior customer service or spa experience is a strong plus.

Responsibilities

• Open and close the spa according to Standard Operating Procedures.
• Accurately book, change, and cancel spa appointments.

Skills

Customer Service

Scheduling

Communication

Tools

Meevo

Job description

Allyu Spa is interviewing to hire a Full-Time Front Desk Coordinator.

Position Overview:

1. This department is an integral part of our community, with opportunities to learn and grow within the spa and beyond. We currently have 4-5 days a week available, with opportunities to pick up extra shifts if desired.
2. At least one-weekend shift per week is required.
3. Compensation starts at $18/hr + spa credit averaging $200 in service and retail monthly.

We encourage you to learn more about us at www.AllyuSpa.com. If you are interested in the opportunity to work and grow with us, please email your resume to [e-mail]. We look forward to hearing from you soon!

Job Details:

1. Properly open and close the spa each day according to Standard Operating Procedures.
2. Accurately book, change, and cancel spa appointments.
3. Greet guests and guide them through their experience with us.
4. Develop the ability to work without constant direct supervision.

Some of the many benefits of joining our team include:

1. Service and Retail Credit bonus each pay period.
2. Gift Card, Service, and Retail Discounts.
3. Matched 401K.
4. Accrued Personal Paid Time Off.

Qualifications:

1. A genuine love of people and enjoyment of customer service.
2. A warm, polished, and trustworthy personality.
3. The desire to work cooperatively and grow in a community.
4. Prior customer service experience, scheduling with Meevo, and/or spa experience are a strong plus!

Allyu is the most-reviewed day spa in the city of Chicago, repeatedly topping "Best of" lists across the country.