Spa Front Desk Concierge & Guest Services

Troon International; Naples (FL); On-site; USD 30,000 - 35,000; Full time

Job summary

A prestigious golf and country club located in Naples, Florida, is seeking a Spa Front Desk Associate to ensure guests receive top-notch service. The ideal candidate will handle guest check-ins and check-outs, promote resort activities, and maintain accurate billing information. Qualifications include a high school diploma or GED and a strong customer service focus. This role is essential in creating a welcoming environment for visitors while ensuring efficient operational procedures are followed.

Qualifications

• High school diploma or GED; or equivalent combination of education and experience.
• One to three months related experience and/or training.

Responsibilities

• Check in and out guests based on procedures.
• Provide information about the resort and activities.
• Account for cash, checks, and credit card receipts.

Skills

Hospitality focus

Knowledge of lodging system

Customer service

Education

High school diploma or equivalent

Job description

A prestigious golf and country club located in Naples, Florida, is seeking a Spa Front Desk Associate to ensure guests receive top-notch service. The ideal candidate will handle guest check-ins and check-outs, promote resort activities, and maintain accurate billing information. Qualifications include a high school diploma or GED and a strong customer service focus. This role is essential in creating a welcoming environment for visitors while ensuring efficient operational procedures are followed.