Spa & Fitness Attendant - Luxury Guest Experience

Fontainebleau Miami Beach; Miami Beach (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

Fontainebleau Miami Beach invites applications for a Spa Attendant role, supporting guests at the fitness facilities and spa amenities with courteous and professional service.

Responsibilities include maintaining cleanliness, setting up workstations, and addressing guest needs while upholding confidentiality and respectful interactions with staff and guests. A high school diploma is preferred, with prior attendant/front desk experience beneficial.

Qualifications

• High school education or equivalent preferred.
• Previous attendant/front desk or customer service experience preferred.
• Excellent guest-relations and communication skills.

Responsibilities

• Provide instructions to guest on equipment usage, assist with Spa amenities, and schedule training appointments.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Set up and organize workstation with designated supplies, forms, and resource materials.
• Resolve guest complaints to ensure guest satisfaction.
• Assist in Locker Room as assigned by a Leader.
• Perform other related duties as assigned.
• Ability to maintain confidentiality of sensitive information.
• Ability to communicate effectively and establish and maintain effective working relationships with staff.
• Previous experience as attendant, front desk and any other customer service related experience preferred.
• High school education or equivalent preferred.

Skills

Guest services

Customer service

Communication

Confidentiality

Teamwork

Education

High school diploma

Job description

Fontainebleau Miami Beach invites applications for a Spa Attendant role, supporting guests at the fitness facilities and spa amenities with courteous and professional service.

Responsibilities include maintaining cleanliness, setting up workstations, and addressing guest needs while upholding confidentiality and respectful interactions with staff and guests. A high school diploma is preferred, with prior attendant/front desk experience beneficial.