Spa Experience Concierge — Guest Services

Four Seasons Hotels Ltd; Illinois; Presencial; USD 35.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted housing

Employee Travel Program

Medical, dental and vision insurance

5 Weeks PTO

Retail, spa and F&B discounts

Free Employee Cafeteria meals

Free uniform dry cleaning

Discounted/transferable ski passes

Free ski storage

Descripción de la vacante

Four Seasons Jackson Hole is seeking a dedicated Spa Attendant to ensure locker rooms and guest areas are impeccably clean and welcoming. You will set up and maintain spa refreshments, assist guests with inquiries, and help deliver an exceptional guest experience.

This role requires the ability to stand for 8 hours, lift up to 50 lbs, and flexibility to work evenings, weekends and holidays. Legal work authorization in the United States is required, along with a passion for beauty and wellness.

Formación

• Maintains spa areas and interacts with guests with professionalism.
• Flexible schedule, including evenings, weekends and holidays.
• Lift up to 50 lbs and stand for 8 hours.
• Legal work authorization in the United States.
• Passion for beauty and wellness.

Responsabilidades

• Ensure spa locker rooms are well maintained and guest experience is flawless.
• Set-up and maintain spa refreshments, locker rooms, work out areas, pre-treatment area and spa lobby.
• Handle all guest interactions with hospitality and professionalism.
• Retrieve, deliver, and set-up spa supplies including linen and amenities.
• Accommodate special requests; resolve customer complaints; assist customers in inquiries related to spa services.
• Work harmoniously with co-workers and supervisors; assist with set-up and breakdown of treatment areas.
• Assist Spa team with daily tasks including stocking, directing guests, and maintaining cleanliness.
• Respond to all interactions in a courteous and efficient manner to maximize guest satisfaction.

Conocimientos

Guest hospitality

Customer service

Communication

Teamwork

Descripción del empleo

Four Seasons Jackson Hole is seeking a dedicated Spa Attendant to ensure locker rooms and guest areas are impeccably clean and welcoming. You will set up and maintain spa refreshments, assist guests with inquiries, and help deliver an exceptional guest experience.

This role requires the ability to stand for 8 hours, lift up to 50 lbs, and flexibility to work evenings, weekends and holidays. Legal work authorization in the United States is required, along with a passion for beauty and wellness.