Spa Experience Concierge

Pyramid Global Hospitality; Arizona; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401k with company match

Recognition programs

Job summary

Pyramid Global Hospitality is hiring a Spa Coordinator for Chaminade Resort & Spa in Santa Cruz, CA. You will welcome guests, guide them through spa facilities, and coordinate treatments with therapists to ensure a relaxing experience.

Strong communication and a detail-oriented, guest-focused approach are essential for success in this fast-paced setting. The role requires flexibility to work weekends/holidays and physical ability to assist guests with services and movement.

Qualifications

• CPR and First Aide certification preferred.
• Engaging and welcoming personality.
• Strong attention to detail.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.
• Frequent bending, pushing/pulling, and lifting up to 30 lbs with occasional lifting up to 50 lbs.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greet clients as they enter the Spa.
• Provide tours and information about the Facility and its features.
• Assist guests in preparing for their treatments.
• Coordinate with therapists to provide timely services.
• Assist guests with booking treatments, by phone or in person, and record transactions.
• Understand and follow credit, check cashing, and cash handling policies.
• Maintain up-to-date knowledge of Spa services, products, and procedures.
• Report accidents or injuries to Security.
• Monitor the spa and fitness room for cleanliness and safety.

Skills

CPR & First Aid

Engaging personality

Attention to detail

Under pressure

Guest-focused service

Communication skills

Lifting up to 50 lbs

Weekend/holiday availability

Job description

Pyramid Global Hospitality is hiring a Spa Coordinator for Chaminade Resort & Spa in Santa Cruz, CA. You will welcome guests, guide them through spa facilities, and coordinate treatments with therapists to ensure a relaxing experience.

Strong communication and a detail-oriented, guest-focused approach are essential for success in this fast-paced setting. The role requires flexibility to work weekends/holidays and physical ability to assist guests with services and movement.