Spa Concierge: Welcoming Wellness Host

BARDO Hotels; Savannah (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

Wellness benefits

401(k) with vesting

Paid time off

Complimentary meals

Team member discounts

Fitness classes

Job summary

BARDO Hotels’ Saltgrass Spa in Savannah is seeking a warm, polished Spa Host to welcome guests and ensure a seamless spa experience from arrival to departure. You’ll guide guests, help them choose treatments, and coordinate with therapists to deliver personalized service.

The ideal candidate is organized, service-oriented, and passionate about wellness, with strong communication and grooming standards. Weekend and holiday availability is required.

Qualifications

• Previous hospitality, spa, wellness, or customer service experience preferred
• Excellent communication and interpersonal skills with a genuine passion for guest service
• Strong organization and attention to detail with the ability to manage multiple priorities
• Comfortable using scheduling, point‑of‑sale, and other computer systems
• Polished presentation and professional grooming standards
• Interest in wellness, relaxation, and creating personalized guest experiences
• Ability to remain composed and welcoming in a fast‑paced environment
• Collaborative, positive approach to teamwork
• Availability to work weekends and holidays as needed

Responsibilities

• Welcome and assist spa guests with warmth, professionalism, and attentive service
• Schedule, confirm, and manage spa appointments while coordinating closely with therapists and the spa team
• Guide guests in selecting treatments, services, and retail products based on their needs and preferences
• Manage guest check-in, check-out, payments, and client records accurately and efficiently
• Support daily spa operations by maintaining clean, organized, and well‑stocked guest and treatment areas
• Maintain strong knowledge of spa services, products, promotions, and amenities
• Uphold Hotel Bardo and Saltgrass Spa standards while helping create a calm, elevated, and welcoming environment

Job description

BARDO Hotels’ Saltgrass Spa in Savannah is seeking a warm, polished Spa Host to welcome guests and ensure a seamless spa experience from arrival to departure. You’ll guide guests, help them choose treatments, and coordinate with therapists to deliver personalized service.

The ideal candidate is organized, service-oriented, and passionate about wellness, with strong communication and grooming standards. Weekend and holiday availability is required.