Spa Concierge (Part-Time) - Conrad Indianapolis

Hilton Worldwide, Inc.; Indianapolis (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Spa Concierge to join their Spa Team at a luxury hotel. This part-time role offers a fantastic opportunity to enhance your career in the hospitality sector. As a Spa Concierge, you will create welcoming experiences for guests, manage appointments, and assist with retail services. The hotel, known for its exceptional service and luxurious environment, provides a supportive workplace culture that values teamwork and integrity. Join a company that prioritizes the mental and physical wellbeing of its team members and offers a range of benefits to support your growth and development.

Benefits

Access to DailyPay

Mental health resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Qualifications

• Strong customer service skills and a passion for hospitality.
• Ability to work in a team and demonstrate leadership.

Responsibilities

• Greet and welcome spa guests, ensuring a warm atmosphere.
• Schedule appointments and assist with retail sales.

Skills

Customer Service

Hospitality

Sales Assistance

Teamwork

Job description

Job Description - Spa Concierge (Part-Time) - Conrad Indianapolis (HOT0BGHH)

Work Locations

Conrad Indianapolis 50 W. Washington St Indianapolis 46204

Conrad Indianapolis is looking for a Spa Concierge to join their amazing Spa Team! This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand.

As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower has 247 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets. This includes The Capital Grille, Tastings - Wine Bar & Bistro, and in-room dining.

Shift: Various (Shifts will vary between 7:30am/8:30am - 4:30pm or 12:30pm - 6:30pm/7:30pm) – must be available to weekdays, weekends, and holidays.

As a Spa Concierge, you will be responsible for providing a warm welcome to all our spa guests. You will schedule spa appointments, check in and out guests, and assist with retail sales.

• Greet and welcome arriving guests.
• Issue lockers and other supplies for guest use.
• Make appointments.
• Assist retail sales.
• Demonstrate knowledge of all spa treatments and facilities.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment.

Job:

Guest Services, Operations, and Front Office