Spa Concierge & Membership Specialist (Flexible Schedule)

Hand & Stone - 2981 El Camino Real - Tustin, CA; Tustin (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

KinderCare Childcare Discounts

Bonus based on performance

Free uniforms

Training & development

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas in Tustin, CA is hiring Spa Associates to greet members and guests, answer phones, schedule appointments, and provide excellent customer service. You will promote memberships, explain services, and help maintain a clean, welcoming spa environment.

We offer flexible schedules, training, and opportunities for growth within a well-established wellness brand committed to delivering a standout client experience.

Qualifications

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas in Tustin, CA is hiring Spa Associates to greet members and guests, answer phones, schedule appointments, and provide excellent customer service. You will promote memberships, explain services, and help maintain a clean, welcoming spa environment.

We offer flexible schedules, training, and opportunities for growth within a well-established wellness brand committed to delivering a standout client experience.