Spa Attendant/Link

AIRE Ancient Baths; Chicago (IL); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Healthcare (UnitedHealthcare)

Sick days

401K

Commuter Benefits

Complimentary Bath Experience

Employee discounts

Employee Referral Bonus Program

Job summary

AIRE Ancient Baths Chicago is seeking a Spa Attendant/Link to warmly greet clients, guide them through the bathhouse, and coordinate their treatments and experiences, including massages. You will ensure guests enjoy seamless transitions and attentive service in a historic, luxurious setting.

Ideal candidates bring spa or hospitality experience, a strong customer service mindset, and the ability to multitask in a fast-paced environment.

Qualifications

• Prior experience as a host in a spa or hospitality setting.
• Strong customer service mindset and friendly demeanor.
• Energetic team player with a passion for high-end clientele.
• Ability to multitask, stay calm under pressure, and work efficiently.

Responsibilities

• Greet clients and provide a tour of the facility.
• Coordinate treatments based on massage therapists' schedule and special requests.
• Guide clients through their experience from baths to massages.
• Attend to client needs during their visit and follow up as necessary.

Skills

Customer service

Hospitality experience

Team player

Attention to detail

Multitasking under pressure

Scheduling experience

Reservation systems

Tools

Reservation systems

Job description

About Us
AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

About Us
AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.
At AIRE we are proud to have an international presence with 9 established centers: NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-open Toronto-2025- facility.
We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employee.
Chicago Location:
Our Chicago location was designed to showcase a historic restored factory from 1902 in River West, close to the West Loop. The space has been given a new lease of life and is now part of the magical AIRE atmosphere.
The Role
As a Spa Attendant/Link, you will play an integral role in providing clients with the AIRE Experience. You will check-in and guide clients through their bathhouse and massage experience. You will give bathhouse tours, schedule massages, and tend to client needs throughout the day. You will coordinate with other Spa Attendants/Links and Massage Therapists to ensure all clients are taken care of.
Key Responsibilities

• Greet clients and provide them with a tour of the facility.
• Coordinate treatments based on schedule of massage therapists, honoring special requests when possible.
• Guide the clients through their experience, leading them from the baths to their massage treatments, etc.
• Tend to the needs of the clients during their stay, keeping tabs on them and following up as necessary.

Who You Are

• Prior experience as a host in a spa or hospitality industry, preferred.
• Strong customer service mentality: friendly, outgoing, and personable demeanor.
• Energetic team player with a passion for assisting high-end clientele.
• Skilled at anticipating the flow of business, thinking ahead, and solving problems before they occur.
• Strong attention to detail: ensure clients have what they need, and remember the fine points of their reservations.
• Ability to multitask, remain calm under pressure, and work quickly and efficiently.
• Maintain flexibility with scheduling according to business needs.
• Prior experience with reservation systems, preferred.

Why You Should Join Us

• Pay: $21/hour
• United Healthcare Insurance: medical (major), dental, and vision.
• Sick days (5).
• Growth opportunities.
• 401K savings plan.
• Commuter Benefits Program.
• Complimentary Bath Experience (once a month).
• Employee Bath Experience discounts (including friends/family).
• Employee Perks Program (TicketsAtWork).
• Employee Referral Bonus Program.
• Team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.