Spa Attendant: Guest Experience & Cleanliness Coach

Standard Hotels; Miami Beach, Northern (FL, KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Spa access

Fitness classes

Employee pool days

Employee meals

Life, Short-Term & Long-Term Insurance

Paid time off & holidays

401(k) with company match

Team celebrations

Job summary

The Standard Spa, Miami Beach is seeking a warm, detail-oriented Bath Attendant to maintain the cleanliness and presentation of indoor baths, locker rooms, and spa areas. You will greet guests, assist with lockers, replenish linens, and ensure a welcoming environment throughout the day.

Ideal candidates have hospitality experience, a strong eye for cleanliness, and the ability to balance guest needs with safety.

Qualifications

• Previous hospitality, spa, resort, housekeeping, or guest service experience preferred.
• High school diploma or equivalent preferred.
• Strong attention to detail and commitment to cleanliness.
• Warm, professional, and guest-focused demeanor.
• Ability to anticipate guest needs and provide assistance without being intrusive.
• Ability to prioritize tasks while responding to guest and operational needs.
• Ability to remain calm and use good judgment when addressing guest concerns or unexpected situations.
• Ability to work independently with minimal supervision and collaboratively as part of a team.
• Ability to follow cleaning, sanitation, safety, and established operating procedures.
• Ability to communicate clearly in English; additional languages are a plus.
• Flexible availability, including weekends, holidays, and peak business periods.

Responsibilities

• Maintain the cleanliness, sanitation, organization, and presentation of indoor baths, locker rooms, and assigned spa areas.
• Inspect and prepare bathing areas before and after guest use.
• Welcome and assist guests and members throughout the baths, locker rooms, gym, and spa areas.
• Help guests navigate spa facilities and provide basic information regarding available amenities and experiences.
• Anticipate guest needs and respond promptly to requests or concerns.
• Remove used towels, robes, linens, and guest supplies and replenish areas with fresh inventory.
• Maintain properly stocked lockers, refreshment areas, treatment supplies, amenities, and operating supplies.
• Regularly clean and sanitize showers, restrooms, lockers, bathing areas, surfaces, and other assigned guest spaces.
• Maintain organized linen, supply, and storage areas throughout the shift.
• Use appropriate cleaning products and chemicals according to established procedures and safety requirements.
• Continuously monitor spa areas for cleanliness, maintenance needs, and potential safety hazards.
• Address immediate hazards when appropriate and promptly report maintenance or safety concerns to Spa Management.
• Assist Spa team members with linen, supplies, treatment areas, and other operational needs as required.
• Properly handle and turn in lost-and-found items according to established procedures.
• Maintain guest privacy and confidentiality at all times.
• Work collaboratively with Spa, Housekeeping, Engineering, and other departments to maintain the overall guest environment.
• Perform additional duties as assigned by Spa Management.

Skills

Attention to detail

Guest-focused

Customer service

Ability to anticipate needs

Task prioritization

Calm under pressure

Independent worker

Team collaboration

Follow procedures

English communication

Flexible availability

Education

High school diploma or equivalent

Job description

The Standard Spa, Miami Beach is seeking a warm, detail-oriented Bath Attendant to maintain the cleanliness and presentation of indoor baths, locker rooms, and spa areas. You will greet guests, assist with lockers, replenish linens, and ensure a welcoming environment throughout the day.

Ideal candidates have hospitality experience, a strong eye for cleanliness, and the ability to balance guest needs with safety.