Spa Attendant (FT)

Aliante-Casino-Hotel-Spa-1; North Las Vegas (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

Boyd Gaming Corporation invites applications for a Spa Attendant in North Las Vegas. You will greet guests, check-in, escort to spa areas, and help set up facilities for services. You will also handle payments, answer calls, book appointments, and upsell products while ensuring spa cleanliness and upkeep.

Role requires excellent customer service, fluency in English, and willingness to train in spa operations. Prior spa experience is preferred; CPR training is a plus.

Qualifications

• Must have excellent customer service skills.
• Fluent in English and able to communicate clearly.
• Previous health club or spa experience preferred.

Responsibilities

• Greet clients in a professional and timely manner.
• Book appointments according to availability and upsell services.
• Assist clients with spa needs and maintain cleanliness of facilities.

Skills

Customer service

English fluency

Hospitality experience

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Spa Attendant will greet, check-in, and escort clients to designated spa areas. The Spa Attendant will assist with the preparation of facilities for spa services. The Spa Attendant will collect payments for services rendered. Answer incoming phone calls, book appointments, and upsell guests on products and/or services. Ensure overall cleanliness of spa and salon.

• Greet clients in a professional and timely manner
• Book appointments according to availability.Clean general spa areas and refill supplies.
• Assist clients as needed including but not limited to bringing towels, soaps, and filling tubs.
• Offer food and beverage menu to clients while waiting for service or utilizing facility.
• Keep Management informed of any maintenance needs to the spa, salon, or equipment.Follow uniform and grooming guidelines.
• Complete established checklists and comply with all policies and procedures.
• Be knowledgeable of services and products offered to better upsell to clientele.
• Assist in other areas of the spa as needed including reception, spa attendant duties, and retail areas.
• Assist in training newly hired team members.
• Other duties as assigned by management.

Qualifications

• Must be 19 years old.
• Must have excellent customer service skills.
• Previous health club or spa experience preferred.
• CPR training preferred.
• Must be able to set up all proper equipment for all menu services.
• Must be literate and fluent in English.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.