Spa Attendant (Fast track to Guest Concierge)

Rivage Day Spa; Birmingham (MI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay based on experience

Fast-track opportunity to Guest Concierge

Insurance benefits

Paid time off

Annual complimentary spa services

Continuous learning opportunities

Job summary

A luxury spa in Birmingham, Michigan is seeking a dedicated Spa Attendant to join their team. This entry-level position offers the chance for rapid advancement into a Guest Concierge role. Responsibilities include warmly welcoming guests, maintaining lounge areas, and providing excellent customer service. Candidates with hospitality or retail experience are preferred. Perks include competitive pay, insurance benefits, and complimentary spa services. Weekend availability is required.

Qualifications

• Hospitality or Retail experience is a must, preferably in luxury service.
• Must be 18 years or older and able to stand for extended periods.
• Weekend availability is required.
• Excellent communication and multitasking skills.
• Must be 18 years or older and able to be on your feet for extended periods.
• Weekend availability.

Responsibilities

• Welcome and assist guests throughout their spa experience.
• Maintain lounge and locker areas.
• Serve beverages and attend to guest needs.
• Handle laundry and assist with spa upkeep.
• Deliver authentic customer service.

Skills

Hospitality experience

Excellent communication skills

Multitasking abilities

Teamwork

Professional demeanor

Multitasking

Physical stamina

Weekend availability

Job description

Overview

At Rivage Day Spa, we believe genuine hospitality is a timeless art, and one that’s becoming increasingly rare. We’re passionate about keeping it alive through thoughtful, anticipatory service and a commitment to creating an exceptional guest experience every single day.

Position

We’re seeking a Spa Attendant who shares that passion to join our five-star luxury spa team. This is an entry-level position with the opportunity to fast-track into our Guest Concierge role for the right individual who demonstrates exceptional service skills, professionalism, and attention to detail.

What You’ll Do

• Warmly welcome and assist guests throughout their spa experience
• Maintain pristine and inviting lounge and locker areas
• Serve beverages and attend to guest needs with care and attentiveness
• Handle laundry and assist with spa upkeep to ensure smooth daily operations
• Deliver elevated, authentic customer service in every interaction

What We’re Looking For

• Hospitality or Retail experience is a must – hotel, restaurant, or luxury service background preferred
• Spa or salon experience is a plus, but not required
• Professional demeanor, polished appearance, and a strong sense of teamwork
• Excellent communication and multitasking skills
• Must be 18 years or older and able to be on your feet for extended periods
• Weekend availability

Perks & Growth

• Competitive pay based on experience and availability
• Fast-track opportunity to Guest Concierge for qualified candidates
• Insurance benefits and paid time off for qualifying employee
• Annual complimentary spa services
• Supportive, no-drama culture built on mutual respect and acts of service
• Continuous learning and growth opportunities in a luxury hospitality environment

If you believe that true hospitality still matters, and you’re excited to help us preserve and elevate it, we’d love to meet you.