Spa Concierge (Part-Time)

Renaissance Shoals Resort & Spa; Florence (AL); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

401(k) with Company Match

Exclusive Discounts

Opportunities for Growth

Employee Recognition

Fun Work Environment

Job summary

Renaissance Shoals Resort & Spa in Florence, Alabama, seeks a dedicated Spa Concierge to deliver personalized guest experiences with luxury and seamless service. You will welcome guests, explain spa services, and coordinate appointments to ensure a tranquil visit.

Join a Marriott-affiliated property that values hospitality with heart and soul, offering growth opportunities, employee recognition, and a supportive team. The role emphasizes detail, organization, and guest satisfaction.

Qualifications

• Prior experience in guest services or spa front desk.
• Ability to greet guests warmly and communicate spa offerings clearly.
• Strong organizational skills and attention to detail.

Responsibilities

• Personalize the guest experience and summarize spa services for guests.
• Schedule spa appointments and coordinate with staff to ensure smooth operation.
• Maintain organized records and keep work areas clean and professional.

Skills

Guest service

Attention to detail

Scheduling

Job description

At the Renaissance Shoals Resort & Spa, we pride ourselves on delivering unparalleled service in a stunning environment.

We are looking for an detail-oriented, guest-focused Spa Concierge to join our team. You'll play a key role in delivering an unforgettable experience for our guests, combining luxury, relaxation, and impeccable service ensuring every guest enjoys a seamless, rejuvenating visit. With our world-class amenities and serene environment, you'll create a welcoming atmosphere that enhances the overall guest experience.

Key Responsibilities:

• Personalize the Guest Experience: Create memorable, tailored experiences. Greet guests warmly, offer beverages, and provide clear information on spa services, treatments, and activities to help them make informed decisions.
• Keep Things Running Smoothly: Schedule spa appointments, communicate modifications to treatment staff, and manage guest needs
• Attention to Detail & Organization: Maintain organized records, manage guest schedules, and keep workstations and staff areas clean, ensuring a professional environment at all times.

Why Join Us?

This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact on our sales strategy and customer experience. We offer a collaborative work environment, growth opportunities, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

Perks & Benefits:

• 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
• Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
• Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
• Employee Recognition: Participate in employee rewards and recognition programs.
• Fun Work Environment: Be part of a friendly and supportive team that values your contributions.

Join us at Renaissance Shoals Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.