Spa Attendant

Witt/Kieffer; Tucson (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in hospitality is seeking a dedicated Spa Attendant to provide exceptional guest service and uphold cleanliness standards at the spa. The ideal candidate will have a passion for hospitality and will help create a luxurious and welcoming environment for all guests. Responsibilities include greeting guests, maintaining spa areas, restocking supplies, and ensuring a serene atmosphere.

Qualifications

• Prior experience in spa, hospitality, or customer service roles preferred.
• Demonstrated ability to maintain cleanliness standards in a fast-paced environment.
• Professional and warm in verbal communication with guests.

Responsibilities

• Greet guests warmly and escort them, ensuring comfort and personalized service.
• Maintain cleanliness and presentation of all spa areas.
• Sanitize surfaces and equipment between each guest use.

Skills

Hospitality

Guest Service

Multitasking

Communication

Sanitation

Education

High school diploma or equivalent

Job description

The Spa Attendant is essential in curating a relaxing, luxurious, and welcoming environment for every guest. From ensuring pristine spa spaces to offering warm, thoughtful service, your attention to detail and guest-first mindset will elevate the overall wellness experience. By upholding high standards and anticipating guest needs, you will help shape a spa culture known for excellence and hospitality, supporting the spa team and contributing to long-term guest satisfaction and loyalty.

HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE

• Greet guests warmly and escort them throughout the spa, ensuring comfort and personalized service.
• Maintain cleanliness and presentation of all spa areas, including locker rooms, treatment rooms, lounges, and common areas.
• Restock towels, linens, amenities, and supplies throughout the day to ensure uninterrupted guest experience.
• Sanitize surfaces and equipment between each guest use following health and safety protocols.
• Support therapists and spa staff by preparing treatment rooms, collecting used linens, and replenishing inventory as needed.
• Monitor and maintain spa ambiance (lighting, music, scent, and cleanliness) to align with brand standards.
• Assist with laundry operations, folding and organizing towels and robes throughout the day.
• Report any maintenance issues or supply shortages to management in a timely manner.
• Uphold guest confidentiality and ensure a serene, respectful environment at all times.
• Respond promptly and professionally to guest requests or concerns, ensuring satisfaction.

KEY STRENGTHS FOR SUCCESS

• Passionate about hospitality and creating memorable experiences for every guest.
• Maintains cleanliness, organization, and ambiance of all spa areas at all times.
• Professional and warm in verbal and non-verbal communication with guests and colleagues.
• Works collaboratively with therapists, front desk, and management to ensure smooth spa operations.
• Able to multitask, prioritize, and respond gracefully to the changing needs of a busy spa environment.
• Maintains privacy and confidentiality for all guests and their wellness treatments.

PROFESSIONAL EXPERIENCE

• Prior experience in spa, hospitality, or customer service roles preferred.
• Demonstrated ability to maintain cleanliness standards in a fast-paced environment.
• Proven track record of reliability, punctuality, and a strong work ethic.
• Familiarity with spa etiquette and basic service protocols (e.g., guest escorting, towel and linen handling, restocking amenities).
• Comfortable performing light physical tasks such as laundry, cleaning, and room setup.

ACADEMIC BACKGROUND

• High school diploma or equivalent required.
• Hospitality or wellness-related coursework or certifications are a bonus but not required.

Position Requirements

Successful completion of a criminal background check is required prior to employment.

Category Spa

Location Westin La Paloma Resort and Spa 263

Full-Time/Part-Time Part-Time

Shift -not applicable-

CA Pay Range

Number of Openings 1

Req Number SPA-25-00005

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.

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