Spa Attendant (Male) - PT

Witt/Kieffer; Tucson (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at an esteemed resort as a Spa Curator, where your role will be pivotal in crafting an extraordinary experience for guests. This part-time position offers a unique opportunity to blend customer service with your passion for wellness. You will be the key liaison, ensuring smooth scheduling of services and fostering a serene atmosphere. Your expertise in the spa industry and retail sales will enhance guest satisfaction while promoting spa amenities. If you thrive in a tranquil environment and enjoy helping others unwind, this role is perfect for you. Embrace the chance to contribute to a peaceful retreat and make a lasting impact on guests' relaxation journeys.

Qualifications

• 1+ year of spa and retail sales experience required.
• High school diploma preferred.

Responsibilities

• Schedule services and manage reservations for guests.
• Check in guests and provide spa orientation upon arrival.
• Maintain knowledge of spa services and promote retail sales.

Skills

Customer Service

Cash Handling

Spa Industry Knowledge

Sales Skills

Education

High School Diploma

Tools

Spa/Salon Reservations Software

Job description

Spa Curators serve as the key liaison between spa treatments and amenities, creating and nurturing an atmosphere of tranquility and relaxation for guests.

Responsibilities

• Schedule services for individuals and large groups using spa/salon reservations software system.
• Call guests to confirm scheduled services. Answer questions about available services.
• Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager.
• Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
• Stock and maintain retail sales items and promote the sale of retail items and additional spa services.
• Maintain knowledge of spa services, amenities, and current trends within the spa industry.
• Obtain assigned bank and account for contracted monies, obtain change required for expected business level, and always keep bank secure.
• Process guest payments for spa/salon services and obtain payment authorization as needed.
• Accept and log cash tips for employees.
• Balance, scan, and drop receipts with Accounting.
• Communicate housekeeping, engineering and maintenance needs to the relevant departments.
• Report accidents, injuries, and unsafe work conditions to manager.
• Helps ensure the Spa is only accessed by actual guests, and that it is always safe and secure.

Education and Experience

• High school diplomas preferred.
• 1-year of Spa and/or retail sales experience is required along with spa guest service experience, and cash handling/credit transactions, hotel experience preferred.

Successful completion of a background check is required prior to employment.

Category: Spa

Location: Westin La Paloma Resort & Spa

Full-Time/Part-Time: Part-Time

Position: Spa Curator

Req Number: SPA-25-00002

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.