Spa Attendant

Omni Hotels & Resorts; Boston (MA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Culture of fun

Complimentary meals

Health insurance

401(k) after 1 year

Paid time off after 90 days

Discounted associate rates

Job summary

Omni Boston Hotel at the Seaport is hiring a Spa Attendant to deliver exceptional guest experiences in a luxury setting. The role focuses on creating a relaxing spa journey, welcoming guests to lockers and facilities, and ensuring impeccable cleanliness across spa areas and pool facilities.

The position requires flexible hours, a warm and engaging service mindset, and the ability to maintain professional appearance and composure during busy periods.

Qualifications

• Ability to stand for the entire shift.
• Willing to work nights, weekends, and holidays during busy times.
• Passionate about warm, engaging, and personalized service.
• Maintain high standards of appearance and personal hygiene.
• Ability to handle stressful and busy hotel operations with composure.

Responsibilities

• Provide the highest possible standard of spa treatment, creating a sensory journey for guests to rest, relax and regain balance.
• Welcome and orient guests and members to the locker room and facilities.
• Maintain cleanliness and organization of spa locker rooms, pools, and fitness studio areas.
• Perform reception desk duties and operate spa software.
• Provide personal attention and ensure a pleasant visit for each guest.
• Relay product and service benefits to clients with confidence.
• Attend required department trainings and meetings.
• Perform other duties as required by management.

Skills

Guest service

Professional demeanor

Stress management

Flexibility

Job description

Omni Boston Hotel at the Seaport

Launch Your Career at the Omni Boston Hotel at the Seaport

Forget a job-start a career journey with a brand that defines luxury and personalized service in one of America's most vibrant cities. The AAA Four Diamond-rated Omni Boston Hotel at the Seaport isn't just a hotel; it's a dynamic hub and a landmark that offers unparalleled opportunity.

Why Join Our Team?

Work at the Center of it All: Our prime location in the heart of the bustling Seaport District puts you at the nexus of Boston's commerce, culture, and charm. With easy access to South Station, the harbor, and Logan International Airport (BOS), you'll be part of a team that serves as the ultimate gateway to the ever-evolving city.

Elevated Environment, Elevated Experience: Step into an atmosphere of sophistication and style. You'll work within a stunning property featuring 1,054 well-appointed rooms, many boasting unrivaled floor-to-ceiling city and harbor views. Imagine being part of the team that operates seven distinct dining experiences, a luxe day spa, and a year-round heated rooftop pool and hot tub.

A Stage for Your Success: With over 100,000 square feet of flexible function space, we host major meetings and conferences daily. This means a fast-paced, high-profile environment where you can sharpen your skills, gain diverse experience, and make a visible impact on every guest's stay.

Be the Best of Boston: At Omni, our commitment is to provide every guest with warmth, personalized service, and unforgettable experiences. We are looking for passionate, motivated individuals ready to deliver this promise. If you are ready to bring your best every day and elevate your hospitality career, we want you!

Ready to define the standard of luxury hospitality in the Seaport?

Grab the reigns and help shape the future of the Seaport's best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Spa Attendant Ensures a high standard of service and hospitality in the Spa Issuance, locker, facility, and Lounge areas to maximize guest and member satisfaction.

The hourly rate for this position is $32.21.

RESPONSIBILITIES

• Provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Welcome, check-in and familiarize all guests and members with the locker room and facilities.
• Maintain the highest standards of cleanliness, neatness, and organization; the indoor pool, changing rooms and fitness studio as stated above for the Spa locker room areas.
• Perform reception desk duties such as conduction tours, understanding the spa software, etc.
• Provide personal attention and ensure a pleasant visit for each guest.
• Relay with confidence product and service benefits to clients.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

QUALIFICATIONS

• Ability to stand for the entire scheduled shift.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.
• Must be passionate about providing warm, engaging, and personalized service.
• Must meet standards of appearance and always maintain a high level of personal hygiene.
• Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure.

PERKS AND BENEFITS

• A culture of fun, inclusion, and growth
• Complimentary meals
• Health Insurance and matching 401(k) after one year
• Generous Paid Time Off offered after 90 days
• Performance-driven, ALL-IN culture
• Discounted associate rates at Omni properties nationwide

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.