Spa Attendant

IP Casino Resort Spa - Biloxi; Biloxi (MS); On-site; USD 28,000 - 32,000; Full time

Job summary

Join a leading luxury casino resort as a Spa Host, responsible for ensuring an exceptional guest experience while maintaining spa operations. Ideal candidates will offer outstanding customer service, have keen attention to detail, and the ability to thrive in a fast-paced environment.

Benefits

Medical, Vision and Dental healthcare plans

Paid Time Off and Sick & Safe Time

Employee Assistance Program

401(k) Plan with up to 4% employer contribution

Company Stay Discounts Program

Qualifications

• Customer service experience in luxury hotel environments.
• Impeccable attention to detail.
• Ability to lift over 30 lbs and remain active throughout the shift.

Responsibilities

• Orient guests to spa facilities and provide personal service.
• Ensure smooth flow of spa operations and maintain cleanliness.
• Stock and prepare guest areas as per protocols.

Skills

Customer service

Attention to detail

Flexibility

Teamwork

Job description

Job Description

As host of all hosts, you will be responsible for orientating guests to the spa facilities, greeting guests as they enter the facilities, and providing personal guest service. The ideal candidate must love providing the ultimate customer service while paying close attention to detail while working within a fast paced environment.

• Ensure smooth flow of spa operations by reviewing daily treatment schedules and preparing/maintaining guest areas to meet our standards and protocols.
• Keep pool areas tidy by removing towels, cups and dishes and restock.
• Transport linen carts to the laundry facility.
• Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations
• Dispose of trash and dirty linens in the proper area throughout the day
• Maintain a positive attitude and contribute toward a quality work environment

Qualifications:
Qualifications

• Customer service experience required, preferably within a Luxury hotel environment
• Impeccable attention to detail
• Able to work on a flexible schedule, including weekends and holidays, according to department needs
• Ability to work well independently and as a team
• Must be able to lift, carry and pull over 30+ lbs and able to constantly stand and walk throughout shift
• Motions include: standing, walking, bending, kneeling, reaching, pushing, pulling, squatting, climbing up and down the stairs.

Benefits Package

• Medical, Vision and Dental healthcare plans & Flexible/Health Savings Account Programs
• Paid Time Off and Sick & Safe Time
• Employee Assistance Program
• 401(k) Plan with up to 4% employer contribution
• Company Stay Discounts Program

Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Apply and explore more career opportunities through the Auberge Resorts Collection career page. The application deadline for this role is May 19th, 2024. However, this position is often required year-round, and it's probable that it will be reposted in the future.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.