Spa Associate

Atrium Hospitality; Rogers (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Spa Associate, where your passion for service and teamwork will shine. In this full-time role, you'll create exceptional spa experiences for guests while enjoying benefits like career growth opportunities, comprehensive health coverage, and a 401(k) plan. Your responsibilities will include greeting guests, managing appointments, and ensuring a clean environment. With a focus on community impact and personal development, this is more than just a job—it's a chance to make a difference and grow in a supportive environment. Come be part of a team that values your contributions!

Benefits

401(k) plan with company match

Comprehensive health coverage

Paid time off

DailyPay

Tuition reimbursement

Exclusive discounts on brands and services

Qualifications

• Prior retail or customer service experience required.
• 3 months experience in spa or office environment preferred.

Responsibilities

• Greet guests and direct them to their destination.
• Manage phone calls and schedule appointments.
• Maintain cleanliness and process payments.

Skills

Customer Service

Retail Experience

Basic Microsoft Office Knowledge

Education

High School Diploma or equivalent

Job description

Hotel:

Rogers Embassy Suites 3303 Pinnacle Hills Pkwy Rogers, AR 72758 Spa Associate Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

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The Embassy Suites Northwest Arkansas is a beautiful hotel, spa, and convention center located in Rogers, AR. We are conveniently located by the Walmart AMP, Top Golf, and the Pinnacle Hills Promenade and a short 20-minute drive from the University of Arkansas, Fayetteville.

The Embassy Suites NW Arkansas holds 400 two-room suites, an indoor pool, gym, a full-service spa, restaurant, and offers an evening reception for guests. When you join the Atrium Hospitality team at the Embassy Suites as a full-time associate, you will have the option to opt into a 401K plan with employer matching, health, vision, and dental insurance, paid-time-off, employer paid life insurance, pet insurance, employee contribution short- and long-term disability options, as well as accident and critical illness options. Work today, get paid today with DailyPay. Come grow with us!

Pay Range: $15.50-$16.28

Make a Difference:

The primary purpose of the Spa Associate is to provide guests with an excellent spa experience, ensuring guests receive professional and personalized service.

What You'll Be Doing:

The Spa Associate will be tasked with the following duties, responsibilities, and assignments:

• Greet guests entering the spa , determine nature and purpose of visit, and direct or escort them to specific destination ;

• Manage telephone calls to the Spa, including answer ing , screen ing , or forward ing

• Schedule and calendar appointments ;

• Explain spa menu, pricing and other policies to guests ;

• Support administrative tasks, such as proofreading / transcribing handwritten information and filing/ maintaining records ;

• Maintain, clean, and disinfect retail area;

• Process payments, receipts, and records for spa services ; and

• Any and all other work as required to complete the primary purpose of the position.

Bring Your Experience:

Required Prior Experience:

Prior retails or customer service experience

Required Prior Experience:

3 months experience in spa or office environment

Preferred Education:

High School Diploma or equivalent

Required Technology:

Basic Microsoft office knowledge

Physical:

Ability to lift, pull and push up to 30 pounds occasionally

Other:

F lexible to working days, early mornings, evenings, nights, weekends and holidays.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy