Spa Associate Part Time/ Full Time Location: TX-Waco-76711 Post Date: 05-23-23

Hand & Stone Franchise Corp; Waco (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in the wellness sector is seeking a dedicated spa associate to enhance customer experiences in a vibrant and supportive environment. This role is essential for ensuring that every guest feels welcomed and valued, while also promoting the benefits of massage therapy. The ideal candidate will thrive in a fast-paced, sales-oriented atmosphere and enjoy collaborating with a team of professionals. With opportunities for growth and a positive culture, this position offers a chance to make a real impact on the health and wellness of clients. Join a company that values your contributions and fosters a caring environment.

Benefits

Paid time-off

Medical, Dental, and Vision coverage for Full-Time employees

401k plans available with matching

Employee discounts

Growth opportunities

Ability to earn free monthly massage or facial

Qualifications

• Excellent customer service skills and ability to work with diverse clientele.
• Strong communication skills and a positive, energetic attitude.

Responsibilities

• Deliver outstanding customer service and maintain a clean work environment.
• Promote health benefits of massage therapy and assist with appointments.

Skills

Customer Service

Sales Skills

Multitasking

Communication Skills

Teamwork

Education

High School Education or equivalent

Tools

Microsoft Office

Spa Software

Job description

Are you looking for a dynamic work environment where you can help enhance the health and wellness of others? A place where you can work collaboratively with other dedicated professionals? A place with a fun, positive, and supportive culture? Well then, look no further because Hand and Stone wants to talk to you!

With a new location in Central Texas Marketplace in Waco, TX we are seeking an enthusiastic and dedicated spa associate to join our team. You are a critical link in ensuring our customers' experience in our spa is nothing less than OUTSTANDING!

The primary Qualifications and Requirements of this role include, but are not limited to:

1. Deliver excellent customer service to members/guests
2. Welcome and greet members/guests upon arrival
3. Answer phones, book appointments, sell memberships, gift cards and upgrades
4. Follow proper filing procedures/file maintenance
5. Promote health/wellness benefits of massage therapy
6. Maintain a professional and clean work environment & appearance
7. Ensure the spa is organized and clean
8. Maintain a positive, energetic attitude
9. Perform various other duties as assigned

Successful Candidates Will:

1. Be service oriented and enjoy working with different types of clientele
2. Be outgoing, friendly, and energetic
3. Thrive in a competitive (yet fun), sales based environment
4. Be able to multi-task and prioritize during times of high stress
5. Be a quick learner
6. Enjoy educating and sharing knowledge with clients
7. Be a team player; be willing to help and assist other team members when needed
8. Enjoy keeping the environment pristine, clean, and organized
9. Be punctual and dependable

What’s in it for you?

1. Starting hourly wage of $15 plus commissions
2. Opportunity to pick-up additional hours
3. Paid time-off
4. Medical, Dental, and Vision coverage for Full-Time employees
5. 401k plans available with matching
6. Professional and safe work environment
7. Employee discounts
8. Growth opportunities
9. Ability to earn free monthly massage or facial
10. Supportive and caring environment; positive culture

Job Requirements:

1. At least a High School Education or equivalent
2. Available to work during the summer months.
3. Knowledge of Microsoft Office application, Spa Software (will train) and basic accounting principles.
4. Excellent personal appearance, good verbal and written communication skills.
5. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
6. Outgoing, positive personality that loves interacting with clients and guests
7. Must observe the front desk operations prior to interview

Schedule/Hours we are needing:

1. Sunday OFF
2. Monday OFF
3. Tuesday 2:30-9:30pm
4. Wednesday 2:30-9:30pm
5. Thursday 2:30-9:30pm
6. Friday 2:30-9:30pm
7. Saturday 1:30-8:30pm

Willing to pick-up shifts for others who request off.

Opportunity for additional hours/ days if requested.

Will need to work with other Spa Associates to cover time off requests and any team members missing work for other reasons.