Spa Associate

Hand & Stone - MI Bloomfield Twp; Bloomfield Township (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the wellness sector is looking for a Spa Associate to join their dynamic team. This role is perfect for individuals who thrive in a customer-focused environment and are passionate about delivering outstanding service. You'll have the opportunity to work flexible hours, receive ongoing training, and advance your career based on performance. If you are energetic, organized, and eager to learn, this position offers a supportive atmosphere where you can shine. Join a company that values its employees and fosters a positive work environment while helping clients achieve relaxation and rejuvenation.

Benefits

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Training & development

Competitive Compensation

Career Advancement

Ongoing Training

Positive Work Environment

Qualifications

• High school diploma or equivalent required.
• Must be organized and detail-oriented.
• Strong team player with the ability to work independently.

Responsibilities

• Meet membership sales goals and communicate effectively with clients.
• Uphold spa cleanliness standards and answer phones.
• Bring a positive attitude and build lasting relationships.

Skills

Customer Service Skills

Sales Skills

Organizational Skills

Attention to Detail

Team Player

Education

High School Diploma or Equivalent

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Hand & Stone - MI Bloomfield Twp, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision