Spa Associate

Hand & Stone Franchise Corp; Bloomfield Hills (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an enthusiastic Spa Associate to join their team. This role is perfect for someone who thrives in a positive and energetic environment and is eager to provide outstanding customer service. You will play a crucial role in enhancing the customer experience by meeting sales goals and maintaining the spa's cleanliness. With flexible scheduling options and opportunities for career advancement, this position is designed to accommodate your busy lifestyle while offering a rewarding career in the spa industry. If you have a passion for helping others and a knack for sales, this is the perfect opportunity for you.

Benefits

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Training & development

Qualifications

• High school diploma or equivalent is required.
• Must be organized with great attention to detail.

Responsibilities

• Meet membership sales goals and build lasting relationships.
• Uphold spa cleanliness standards and communicate effectively.

Skills

Customer Service Skills

Organizational Skills

Sales Skills

Education

High School Diploma or Equivalent

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Hand & Stone - MI Bloomfield Twp, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required
• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision