Sous Chef

Marcus Hotels & Resorts; Lake Geneva (WI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Free meal per shift

Discounted gym membership

Room discounts at Marcus Hotels &​

Restaurant & cafe discounts

Free parking

Movie theater coupons

Career growth opportunities

Early wage access

Paid time off

Flexible scheduling

Health, dental, and vision insurance (

Company-paid life insurance

Employee assistance program

401k with employer match

Job summary

Marcus Hotels & Resorts is seeking a Sous Chef for Grand Café at the Grand Geneva Resort & Spa in Lake Geneva, WI. You will continually evolve outlet menus, grow the team’s skills, maintain food and labor costs, and directly manage culinary and stewarding staff.

Collaboration with sales and operations will ensure guest expectations are exceeded. Grand Geneva, a AAA Four Diamond resort, offers a premier guest experience with multiple outlets and amenities.

Qualifications

• High school diploma or equivalent is required; culinary schooling preferred.
• 2–4 years of food management experience in multi-venue operations.
• Fluent in English for recipes, requisitions, and staff communication.
• Must be able to lift up to 200 lbs and work under high‑pressure environments.
• Able to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Assist in interviewing, hiring, training, supervising, scheduling, and coordinating culinary staff.
• Assist in evolving all outlet menus based on trends and availability.
• Engage with clients for event planning, budgeting, and execution.
• Provide necessary materials for line staff, including recipes and production schedules.
• Develop and maintain vendor relationships.
• Oversee quality control of all food leaving the kitchen and respond to issues.
• Ensure kitchen sanitation and cleanliness standards are met.
• Schedule employees based on forecasted volumes and business needs.
• Procure supplies according to volume and needs.
• Support Executive Chef duties in their absence.
• Perform other duties as assigned.

Skills

Food management

English proficiency

Math skills

Safety & sanitation

Team leadership

Physical strength

Education

High school diploma or equivalent

Culinary schooling or equivalent experience

Tools

Kitchen equipment (slicers, mixers)

Job description

Description If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Sous Chef for Grand Café at the Grand Geneva Resort & Spa, you will continually evolve all outlet menus, grow your team’s skills, maintain food and labor costs, directly manage all culinary and stewarding staff, communicate with sales and operation teams to exceed client standards, and continually enforce set standards.

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Sous Chef for Grand Café at the Grand Geneva Resort & Spa, you will continually evolve all outlet menus, grow your team’s skills, maintain food and labor costs, directly manage all culinary and stewarding staff, communicate with sales and operation teams to exceed client standards, and continually enforce set standards.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award‑winning, all‑seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Assist in the interview, hiring, training, supervision, schedule, and participation in activities of chefs, cooks, and other personnel involved in preparing, cooking, and presenting food in accordance with productivity standards, cost controls, and forecast needs
• Assist in the continual evolution menu items for all outlets based on current trends and product availability
• Interact directly with clients for necessary special event planning, budgeting, and desired event execution
• Provide all materials and information necessary for line staff to succeed, such as menu specifications, recipes, and production schedules
• Develop, grow, and maintain vendor relationships
• Oversee and confirm quality of all food leaving the kitchen, react as necessary
• Ensure the maintenance sanitation and cleanliness standards of the kitchen
• Provide an employee schedule recognizing volume requirements for increased/decreased staffing levels
• Purchase according to need based on volume
• Perform employee discipline/action as the need arises
• Ensure compliance with all local, state, and federal regulations regarding food sanitation and safety
• Report any necessary equipment maintenance to engineering for repair
• Perform all functions of the Executive Chef duties in their absence
• Perform other duties as assigned

What do you bring to the role?

• High school education required; culinary schooling or equivalent experience preferred.
• 2-4 years of food management experience, including hot/cold food, dining outlets, and multi‑venue operations
• Proficient in safety and sanitation standards with hands‑on experience using kitchen equipment (slicers, mixers, etc.)
• Strong math skills for recipe calculations, portion sizes, and requisitions
• Fluent in English for recipe reading, requisitions, and staff communication
• Able to lift up to 200 lbs, work in confined spaces, and perform in extreme temperature ranges
• Ability to communicate effectively with all departments and adapt to high‑pressure environments
• Ability to maintain a positive attitude, professional demeanor, and multitask effectively under pressure
• Able to create and lead in a team‑orientated environment
• Ability to work flexible hours, including nights, weekends, and holidays

What’s in it for you?

• A free, well‑balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company‑paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60‑year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all‑encapsulating list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.

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