Job Description
Job Purpose
Exceed guest expectations on the first attempt.
Executive Responsibilities & Empowerment
Key Operational Responsibilities
Financial
- Oversee stock take and stock rotation for the assigned section.
- Monitor operations to minimize food wastage and maintain cost effectiveness and profitability in all areas.
Operational
- Check all equipment prior to service where applicable.
- Distribute work schedules in appropriate sections of the kitchen and delegate tasks to meet deadlines set by Senior Management.
- Liaise with Restaurant Managers to facilitate service delivery and maintain standards.
- Monitor food presentation to ensure compliance with company standards and guidelines as per recipes.
- Record all recipes and update manuals to ensure comprehensive information is available in the kitchen.
- Oversee front of house food setups to ensure they meet guidelines set by the Executive Chef.
- Organize rosters for casual, agency, and section staff as per chef guidelines.
- Promote teamwork to achieve department and company objectives.
- Monitor the quality and quantity of food products to ensure compliance with standards.
- Evaluate systems and procedures for continuous improvement.
- Ensure HACCP procedures are followed and records are maintained.
- Coordinate training with the training manager, ensure proper induction for new hires, and promote skill development and multi-skilling.
- Conduct performance evaluations, motivate staff, and conduct appraisals to support growth and retention.
- Ensure proper storage of galley equipment and conduct sanitation inspections.
- Enforce garbage separation standards.
- Plan and execute special menus as directed by the chef.
- Provide feedback to the chef regularly.
- Monitor refrigeration temperature logs daily and follow up on equipment issues.
- Follow up on daily requisitions from kitchen outlets.
- Review food cost sheets and daily issues with department heads and plan corrective actions.
Business Plan / Analysis
- Be aware of budgets and sales figures.
- Plan cost-effective proposals for banquets.
Team Management
- Ensure decision-making is transparent and fair.
General Duties
- Have thorough knowledge of menus, recipes, and preparation methods.
- Ensure ongoing and scheduled training for all kitchen staff.
- Maintain thorough knowledge of HACCP procedures and regulations, and train the team accordingly.
- Manage the team effectively.
- Analyze issues and handle them within company guidelines.